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Lead Business Analyst

Role overview

Summary

This role supports the delivery of enterprise-level Data and AI initiatives by working directly with client stakeholders to understand their business context and challenges. You will own the Business Analyst function end to end, collaborating with business and technical teams to translate objectives into actionable deliverables.

Qualifications

  • Strong Business Analysis experience at Lead level or equivalent seniority, with a proven track record delivering enterprise-level projects.
  • Consultative, client-facing experience: able to understand client needs, ask the right questions, and recommend fit-for-purpose solutions.
  • Mature stakeholder management and communication skills, with the ability to independently engage senior business stakeholders, facilitate discussions, and apply sound BA practices.
  • Experience working on Data OR AI-related projects, with practical exposure to at least one area.
  • Strong requirements gathering, process modelling, and documentation skills, including writing user stories and acceptance criteria, with experience using Azure DevOps or similar tools.

Responsibilities

  • Independently lead requirements discovery and facilitate workshops with client stakeholders to understand business needs, challenges, and objectives.
  • Act as a trusted advisor to the client: probe underlying needs, challenge assumptions, and help shape and validate the proposed solution.
  • Analyse business processes, identify gaps, and translate business requirements into functional requirements, user stories, acceptance criteria, and workflows.
  • Own requirements management, backlog refinement, dependencies, and stakeholder engagement throughout the delivery lifecycle, with minimal supervision.

Key facts

Hard skills

Other skills

  • Communication
  • Proactivity

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We are seeking an experienced Lead Business Analyst to support the delivery of enterprise-level Data and AI initiatives. This is a client-facing, consultative role: you will work directly with client stakeholders to understand their business context, challenges, and desired outcomes, and shape the right solution to meet them. You will operate independently, owning the BA function end to end with minimal direction. You will work closely with business stakeholders, product owners, and technical teams to analyse processes, define requirements, and translate business objectives into actionable deliverables. The ideal candidate is a proactive, consultative Business Analyst who takes ownership, builds trusted client relationships, and has experience supporting Data or AI-related projects. You will also collaborate with geographically distributed business and technical teams, requiring occasional flexibility to accommodate meetings across different time zones. Responsibilities Independently lead requirements discovery and facilitate workshops with client stakeholders to understand business needs, challenges, and objectives, and to define the right solution Act as a trusted advisor to the client: probe underlying needs, challenge assumptions, and help shape and validate the proposed solution Analyse business processes, identify gaps, and translate business requirements into functional requirements, user stories, acceptance criteria, and workflows Work proactively with business stakeholders and technical teams to clarify requirements, resolve ambiguities, and ensure alignment between business needs and technical solutions Own requirements management, backlog refinement, dependencies, and stakeholder engagement throughout the delivery lifecycle, with minimal supervision Support solution validation, UAT, stakeholder demonstrations, documentation, and knowledge transfer, while identifying and driving resolution of risks and gaps Requirements Strong Business Analysis experience at Lead level or equivalent seniority, with a proven track record delivering enterprise-level projects Consultative, client-facing experience: able to understand client needs, ask the right questions, and recommend fit-for-purpose solutions Mature stakeholder management and communication skills, with the ability to independently engage senior business stakeholders, facilitate discussions, and apply sound BA practices Highly proactive and self-driven, able to work independently, identify what needs to be done, take ownership, and drive activities forward without constant direction Experience working on Data OR AI-related projects, with practical exposure to at least one area. Experience with AI solutions such as workflows, chatbots, or meaningful POCs is particularly valuable Strong requirements gathering, process modelling, and documentation skills, including writing user stories and acceptance criteria, with experience using Azure DevOps or similar tools Nice to have Experience with AI-powered workflows, chatbots, AI assistants, or proof-of-concept implementations Familiarity with enterprise AI platforms, self-service analytics, or data-driven solutions Experience with Agile delivery methodologies and cross-functional technical teams Experience working with geographically distributed teams

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