Property Management Virtual Assistant

Remote Employee BPO has a great opportunity for you!

Role: Property Management Virtual Assistant

Salary: Competitive Basic Salary

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential.

Work setup: Work from home.

Shift schedule: 5-day work week | 1:00 am to 10:00 am Philippine Time

Overview:

We are seeking a highly organized, proactive, and detail-oriented Property Management Virtual Assistant to provide administrative and operational support for daily property management activities. The ideal candidate will assist with tenant and owner communications, handle incoming calls, coordinate payments, and ensure smooth day-to-day operations.

Duties and Responsibilities:

• Answer incoming phone calls professionally and direct callers to the appropriate department or person.
• Take messages and ensure inquiries are forwarded to the correct team member for follow-up.
• Process and coordinate payment orders and payment-related requests.
• Respond to tenant, property owner, and vendor inquiries via email and phone.
• Coordinate maintenance requests, work orders, and vendor schedules.
• Assist with lease administration, renewals, and tenant documentation.
• Monitor rent payments and follow up on outstanding balances.
• Manage property listings, rental inquiries, and showing schedules.
• Maintain accurate digital files, databases, and property records.
• Assist with administrative tasks, reporting, and other daily operational duties.

Qualifications:

• Previous experience in property management, real estate, or administrative support is preferred.
• Excellent English communication and phone etiquette.
• Strong organizational and multitasking skills.
• Proficiency in Google Workspace, Microsoft Office, and property management software.
• Ability to work independently, take initiative, and maintain confidentiality.
• Strong attention to detail and customer service skills.