Assistant Manager / Senior Officer - Proposition (Life Insurance)

Job Summary

• Support the development and maintenance of life insurance propositions, from market research and product ideation to implementation and launch
• Assist in preparing product materials and coordinating with internal stakeholders to deliver customer-focused propositions and support timely product rollouts

Job Responsibilities

• Assist in the development and enhancement of life insurance products, from market research and product ideation to implementation and launch
• Conduct market research and competitor analysis to understand product trends, customer needs and market developments
• Assist in preparing and reviewing product materials, including product specifications, brochures, sales and training materials, and customer communications
• Liaise with internal stakeholders and business partners to follow up on product development tasks and support the timely rollout of new products
• Support product implementation activities, including user acceptance testing (UAT), issue follow-up and preparation of launch deliverables
• Assist in preparing product documentation and supporting materials for internal review and approval
• Support ongoing product maintenance, including updates to product materials and handling product-related enquiries
• Carry out product development activities in accordance with relevant regulatory requirements, internal guidelines and procedures

Job Requirements

• University degree in Business Administration, Finance, Actuarial Science, Marketing or a related discipline
• At least 3 years of relevant experience in the life insurance industry, preferably in product development, product marketing or product propositions
• Good understanding of life insurance products and the Hong Kong insurance market
• Good analytical skills and attention to details
• Good communication and interpersonal skills, with the ability to work effectively with different stakeholders
• Proactive, well-organized and able to handle multiple tasks within agreed timelines
• Good command of both spoken and written English and Chinese, including Cantonese; knowledge of Mandarin an advantage
• Strong curiosity about AI; knowledge in AI‑enabled tools is a plus
• Practical exposure on AI use cases related to insurance business context
• Understanding of how AI models and analytics are embedded into the insurance / life proposition workflow, process and to enhance productivity and decision‑making
• Proficient in Microsoft Word, Excel and PowerPoint
• Candidates with less experience can be considered for other positions

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong 
• Remote working: Hybrid