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International Logistics Specialist

Role overview

Qualifications

  • Highly organized and detail-oriented
  • Strong communication skills
  • Ability to manage multiple priorities simultaneously

Responsibilities

  • Manage and coordinate international import and export freight shipments
  • Prepare, organize, and maintain shipping and customs documentation
  • Serve as a point of contact for customers and partners regarding shipment updates
  • Maintain accurate shipment data and assist with invoicing processes

Key facts

Hard skills

Other skills

  • Customer Service
  • Detail Oriented
  • Communication
  • Multitasking

About the company

Allied Global logo

Allied Global

  • Outsourcing & BPO
  • Large
  • 5,001–10,000
Regardless of your Company’s size (from Start-ups to Fortune 500), business vertical or service requirements, we act as a seamless extension of your team to help you grow, and take your business to the next level with an agile approach. This is what we do the best:SALES | We optimize every call to convert it into a saleCUSTOMER CARE | We create the best customer experienceTECH SUPPORT | We handle every call with a solutions approachBACK OFFICE | We handle traditional and non-traditional tasks efficiently and accuratelyQUALITY ASSURANCE | We ensure quality is monitored and measuredTechnology Services | We optimize your database life-cycleFor more details and to learn how we can partner together, please visit www.alliedglobal.com

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Job description

Position Overview:

We are seeking a highly organized and detail-oriented International Logistics Specialist to join our operations team. This role is responsible for coordinating international freight shipments, ensuring compliance with import/export regulations, managing documentation, and supporting customers throughout the shipping process. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and be capable of managing multiple priorities simultaneously.

Key Responsibilities: International Freight Coordination

  • Manage and coordinate international import and export freight shipments across ocean, rail, truck, LTL, and small package carriers.

  • Route, quote, and book freight movements while ensuring all shipment requirements are met.

  • Communicate with carriers and logistics partners to facilitate smooth shipment execution.

Documentation & Compliance

  • Prepare, organize, and maintain shipping and customs documentation for international freight moves.

  • Ensure compliance with applicable import/export regulations and government requirements.

  • Monitor shipments and maintain accurate records throughout the transportation process.

Customer & Partner Support

  • Serve as a point of contact for customers, agents, and partners regarding shipment requirements and updates.

  • Provide shipment tracking and status updates as needed.

  • Support internal teams and external stakeholders by providing guidance on international shipping processes.

Administrative & Operational Support

  • Maintain accurate shipment data and operational records.

  • Assist with invoicing processes and documentation review.

  • Research and evaluate logistics partners, carriers, and service providers to improve operational efficiency.

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