Project Manager – BPO / Call Center Implementation

• 1 day ago

Allied Global

Role overview

Responsibilities

Lead end-to-end implementation of new BPO clients
Manage program launches
Oversee structured expansions
Coordinate operational transitions from planning through go-live and post-launch stabilization

Key facts

Remote from: Philippines
Full time
Project Manager
English

Hard skills

Other skills

Leadership
Planning

About the company

Allied Global

Customer Experience & Contact Centers

Regardless of your Company’s size (from Start-ups to Fortune 500), business vertical or service requirements, we act as a seamless extension of your team to help you grow, and take your business to the next level with an agile approach. This is what we do the best:SALES | We optimize every call to convert it into a saleCUSTOMER CARE | We create the best customer experienceTECH SUPPORT | We handle every call with a solutions approachBACK OFFICE | We handle traditional and non-traditional tasks efficiently and accuratelyQUALITY ASSURANCE | We ensure quality is monitored and measuredTechnology Services | We optimize your database life-cycleFor more details and to learn how we can partner together, please visit www.alliedglobal.com

Company details

Company typeLarge

IndustryCustomer Experience & Contact Centers

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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Job description

Project Manager – BPO / Call Center Implementation

Location: Philippines

Position Objective

Lead end-to-end implementation of new BPO clients, program launches, structured expansions, and operational transitions owing to execution from planning through go-live and post-launch stabilization.

This is an execution-heavy implementation role, not a reporting or PMO coordination position.

About the company

Allied Global

Customer Experience & Contact Centers

Company details

Company typeLarge

IndustryCustomer Experience & Contact Centers

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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