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Lead Salesforce Marketing Cloud Developer

Role overview

Qualifications

  • 5+ years of practical experience developing solutions on Salesforce Marketing Cloud (SFMC)
  • At least 1 year of relevant leadership experience
  • Foundational knowledge of SFMC architecture and basic integration techniques in enterprise environments
  • Effective collaboration skills within a medium-sized cross-functional team and with external vendors

Responsibilities

  • Develop and customize Salesforce Marketing Cloud solutions aligned with client requirements
  • Support integrations between SFMC and existing enterprise platforms to ensure reliable data flows and consistency
  • Troubleshoot and resolve development issues, ensuring stable and reliable platform performance
  • Contribute to technical documentation, including workflows, technical designs, and integration points

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Collaboration
  • Detail Oriented
  • Communication

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We are seeking a Lead Salesforce Marketing Cloud Developer to join a newly established EPAM team taking over an existing Salesforce Marketing Cloud engagement from the client's current service provider. The team will be responsible for implementing and supporting marketing campaigns for the US market, with activities spanning development, customization, integrations, troubleshooting, and continuous process improvement. Operating as an AI-native delivery team, we leverage AI tools and AI-enabled SDLC practices across development, testing, documentation, and other delivery activities. The Developer will work closely with the SFMC team, client stakeholders, and UX/QA resources provided by the external vendor. Responsibilities Develop and customize Salesforce Marketing Cloud solutions aligned with client requirements Support integrations between SFMC and existing enterprise platforms to ensure reliable data flows and consistency Participate in team and client meetings to align on progress, requirements, and technical needs Troubleshoot and resolve development issues, ensuring stable and reliable platform performance Contribute to technical documentation, including workflows, technical designs, and integration points Manage assigned development tasks independently and proactively escalate risks and blockers Collaborate with BA, other Developers, UX, QA, and external vendor teams throughout the delivery lifecycle Contribute to the adoption of AI tools and AI-enabled development practices as part of the team's AI-native SDLC Requirements 5+ years of practical experience developing solutions on Salesforce Marketing Cloud (SFMC) At least 1 year of relevant leadership experience Foundational knowledge of SFMC architecture and basic integration techniques in enterprise environments Understanding of compliance and data sensitivity relevant to MedTech or other regulated industries Flexibility to adapt quickly to changing project requirements and tight delivery schedules Effective collaboration skills within a medium-sized cross-functional team and with external vendors, including proactive task management with the ability to handle multiple assignments independently Detail-oriented approach to troubleshooting, debugging, and maintaining code quality Capability to communicate technical topics effectively with both technical and non-technical stakeholders Willingness to learn from senior team members and actively contribute to technical discussions and documentation English proficiency at an Upper-Intermediate level (B2) or higher Availability to work with partial overlap with US business hours when required Nice to have Background in SFMC integrations and enterprise platforms Experience working in MedTech, healthcare, or other regulated industries Familiarity with distributed or multi-vendor delivery models Skills in AI-assisted development tools and AI-enabled SDLC practices Salesforce Marketing Cloud certifications

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