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eCommerce Operations Specialist – Amazon & Retail Platforms

Role overview

Qualifications

  • Bachelor’s degree preferred (business, marketing, communications, analytics, or related field)
  • 2+ years of experience in eCommerce operations, digital merchandising, online catalog management, or marketplace management
  • Hands-on experience with Amazon Vendor Central or Seller Central strongly preferred
  • Strong Excel skills and comfort with structured data

Responsibilities

  • Complete end-to-end item setup across various retail platforms and maintain data integrity
  • Publish and optimize digital content, including titles, descriptions, images, and compliance updates
  • Maintain and update Amazon Brand Store and other storefronts while aligning assets with brand standards
  • Monitor digital shelf metrics and support issue resolution and experimentation across retailers

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • eCommerce Specialist
  • $65K – $85K / year
  • English

Hard skills

Other skills

  • Microsoft Excel
  • Communication
  • Problem Solving
  • Time Management
  • Detail Oriented

About the company

Freudenberg Group logo

Freudenberg Group

Plastics & Rubber Manufacturing

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products. Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action. In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion. Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​ Visit and follow us at www.freudenberg.com https://www.instagram.com/freudenberg.group/ www.youtube.com/FreudenbergGroup www.facebook.com/freudenberggroup *** Netiquette *** We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance. All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect. Contributions made by external users do not necessarily reflect Freudenberg’s opinion. Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/2020-11_DataProtectionInformation_SocialMedia_EN.pdf

Company details

Company typeXLarge
IndustryPlastics & Rubber Manufacturing
Company size10001

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Job description

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Item Setup and Catalog Accuracy: Complete end-to-end item setup across Amazon Vendor Central, Seller Central, Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, and TikTok Shop. Maintain data integrity including GTIN alignment, case pack accuracy, logistics specs, compliance flags, and attribute completeness. Resolve suppressed listings, incorrect categorization, duplicate ASINs, and contribution conflicts.
  • Digital Shelf Optimization: Publish and optimize titles, bullets, product descriptions, images, videos, and A+ content. Update and manage variations, parent-child structures, seasonality bundles, and multipacks. Track content acceptance, QC accuracy, image validation, and retailer-specific compliance rules.
  • Brand Store and Rich Media Management: Maintain and update Amazon Brand Store and equivalent storefronts. Deploy rich media modules, comparison charts, infographics, and enhanced content. Coordinate with internal team to align assets to strategy, messaging, and brand standards.
  • Performance Monitoring and Issue Resolution: Monitor digital shelf metrics: conversion, traffic, SEO indexation, content health, detail page errors, buy box stability. Identify and action performance issues quickly across all major retailers. Support experimentation including A/B testing, messaging tests, and media uplifts.
  • Partner with Sales (US & Canada), Supply Chain, Brand Marketing, and BI to drive flawless execution.
  • Communicate listing status, risks, and commercial impacts clearly and proactively.
  • Support promotional readiness with timely content updates and item accuracy.

Qualifications:

  • Bachelor’s degree preferred (business, marketing, communications, analytics, or related field).
  • Ability to work remotely from a US home office during Central Time Zone business hours, with occasional travel to the U.S. and Canada.
  • 2+ years of experience in eCommerce operations, digital merchandising, online catalog management, or marketplace management. Experience managing digital content for a CPG company on a major online retail platform is required.
  • Hands-on experience with Amazon Vendor Central or Seller Central strongly preferred. Experience with Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, or social commerce platforms preferred.
  • Strong Excel skills and comfort with structured data.
  • Familiarity with content syndication or digital shelf tools is a plus.
  • Ability to communicate clearly with cross-functional partners and build trust through transparency and follow-through. Can represent eCommerce professionally with internal and external stakeholders.
  • Handles high-volume detail work without sacrificing quality. Brings solutions, improves processes, and identifies content gaps before they become issues. Ability to manage multiple priorities and drive cross‑functional adoption.
The expected annual salary range for this position is $65,000-$85,000 USD. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities.

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Household Products LP (USA)

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Marcus Rivera

Chief Revenue Officer

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