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Senior Leadership Support Specialist

Role overview

Qualifications

  • Bachelor’s degree AND 2 years of business, training or project management experience OR 6 years of business, training, or project management experience
  • Experience in the development of training materials
  • Experience facilitating groups and delivering presentations
  • Experience writing process requirements, testing and life cycle through implementation

Responsibilities

  • Developing and managing operational initiatives
  • Maintaining project plans, issue logs, and status reports
  • Preparing leadership communications and meeting materials
  • Tracking and trending key business metrics

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Support Team Lead
  • English

Hard skills

Other skills

  • Communication
  • Training And Development
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Critical Thinking
  • Problem Solving
  • Detail Oriented
  • Collaboration
  • Social Skills
  • Time Management

About the company

Health Care Service Corporation logo

Health Care Service Corporation

Health Insurance (Payers)

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position provides direct support to Senior Leadership, serving as a key operational partner responsible for supporting strategic initiatives, coordinating business priorities, and ensuring organizational objectives are met. Responsibilities include developing and managing operational initiatives, maintaining project plans, issue logs, and status reports; preparing leadership communications and meeting materials; and tracking and trending key business metrics. The role also develops reports and dashboards, supports business decision-making, and serves as a liaison between Information Technology and internal and external stakeholders. Success in this role requires strong attention to detail, excellent communication skills, collaboration, and the ability to manage multiple priorities while building effective relationships across the organization.

Required Job Qualifications

  • Bachelor’s degree AND 2 years of business, training or project management experience OR 6 years of business, training, or project management experience.
  • Experience in the development of training materials.
  • Experience facilitating groups and delivering presentations.
  • Experience writing process requirements, testing and life cycle through implementation.
  • Clear and concise interpersonal, verbal and written communication skills.
  • PC proficiency to include Word, Excel, and PowerPoint.
  • Ability to work with all levels of the organization.
  • Ability to travel includes overnight stays.

Preferred Job Qualifications

  • Experience providing direct support to senior leaders, executives, or department leaders in a highly operational business environment.
  • Advanced Microsoft Excel, Word, and PowerPoint skills, including the ability to create reports, analyze data, and develop executive-level presentations.
  • Experience creating, maintaining, and analyzing reports, dashboards, and performance metrics to support business decision-making.
  • Proven ability to track, trend, and interpret operational data while identifying opportunities for process improvement.
  • Strong organizational skills with the ability to manage multiple priorities, deadlines, meetings, and deliverables simultaneously.
  • Experience drafting professional business communications, presentations, meeting materials, and executive correspondence.
  • Exceptional attention to detail, critical thinking, and problem-solving skills.
  • Ability to handle sensitive and confidential information with professionalism and discretion.

Sponsorship is not available

This is a remote role that may require travel

#LI-KW1

#LI-remote

#INAK

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$47,500.00 - $86,000.00

Exact compensation may vary based on skills, experience, and location.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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