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Nurse Liaison I - Utilization Management & Quality Review - Remote

Role overview

Qualifications

  • Registered Nurse (RN) with an unrestricted license
  • 3 years clinical experience with 2 years’ experience in utilization review, quality assurance, or statistical research
  • Clinical knowledge, knowledge of the UM/QR process, and knowledge of managed care principles
  • Analytical, verbal, and written communications skills

Responsibilities

  • Ensuring compliance with Utilization Management (UM) and Quality Review (QR) functions
  • Assisting with benefit determinations, medical necessity reviews, and benefit terminations
  • Supporting process improvements while ensuring clinically sound and well-documented coverage decisions
  • Conducting clinical review activities

Key facts

Hard skills

Other skills

  • Quality Assurance
  • Analytical Skills
  • Non-Verbal Communication
  • Communication

About the company

Health Care Service Corporation logo

Health Care Service Corporation

Health Insurance (Payers)

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for ensuring compliance with Utilization Management (UM) and Quality Review (QR) functions performed by the health plan. The role supports clinical review activities requiring 5+ years of experience as a Nurse Reviewer or Clinical Reviewer. Responsibilities include assisting with benefit determinations, medical necessity reviews, benefit terminations, and process improvements while ensuring clinically sound and well-documented coverage decisions and compliance.

Required Job Qualifications

  • Registered Nurse (RN) with an unrestricted license.
  • 3 years clinical experience with 2 years’ experience in utilization review, quality assurance, or statistical research.
  • Clinical knowledge, knowledge of the UM/QR process, and knowledge of managed care principles.
  • Analytical, verbal, and written communications skills.
  • Current Illinois driver’s license.
  • Able and willing to travel, including overnight stays.

Preferred Job Requirements

  • 5+ years of Medicare Review and Medicare Advantage Health Plan experience.
  • 4+ years of experience as a Nurse Reviewer, Clinical Reviewer, or similar clinical review role.
  • Strong prior authorization experience within a Medicare Advantage or managed care environment.
  • Exceptional clinical knowledge combined with a strong understanding of health plan operations and utilization management processes.
  • Extensive clinical decision-making experience with the ability to independently evaluate medical necessity and coverage determinations.
  • Experience serving as the final clinical reviewer prior to denial determination, ensuring decisions are clinically sound and supported by documentation.
  • Demonstrated experience developing clear, comprehensive clinical write-ups to support authorization and denial decisions.

Sponsorship is not available

This is a remote role

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$69,800.00 - $125,900.00

Exact compensation may vary based on skills, experience, and location.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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