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Managed Services HCM Lead

Role overview

Qualifications

  • Leadership experience
  • Oracle HCM expertise
  • Experience in KPI management
  • Customer service skills

Responsibilities

  • Lead a distributed team
  • Deliver high-quality HCM support
  • Manage customer escalations
  • Drive continuous improvement in services

Key facts

Hard skills

Other skills

  • Leadership
  • Team Management

About the company

Inoapps logo

Inoapps

IT Services & IT Consulting

Inoapps is an award-winning global Oracle Partner. Trusted by our clients to deliver successful project outcomes using Oracle on-premises and Cloud solutions, we enable operational excellence and maximize the benefits of their Oracle investment. The Inoapps OneTeam methodology supports our customers with advisory consultancy, transformational implementations, enterprise change management, hosting services, training, managed support services and our own products. Inoapps works across a number of vertical industries, and has developed specialist centers in energy, engineering & construction, higher education and the public sector.

Company details

IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Inoapps Limited is seeking a dynamic Managed Services HCM Lead to head a distributed team responsible for delivering high‑quality HCM support and continuous improvement. The role combines people leadership, KPI management, customer escalation handling, and the development of deep Oracle HCM expertise to ensure service excellence and strategic growth.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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