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Field Service Technician - Quebec

Role overview

Qualifications

  • Bilingual in English and French
  • Associate Degree or bachelor’s degree
  • At least 2 years of experience troubleshooting and maintaining electronic and/or mechanical equipment
  • Must have a valid driver’s licence and a vehicle

Responsibilities

  • Travel to various sites to install and maintain medical aesthetic equipment
  • Troubleshoot electro-mechanical and robotic aesthetic systems
  • Pack, ship, and receive equipment and material
  • Provide customer service via phone and resolve related issues

Key facts

  • Remote from: Canada, North America
  • Full time
  • Mid-level (2-5 years)
  • IT Support Technician
  • English, French

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Administrative Functions
  • Scheduling

About the company

Attaineo Search logo

Attaineo Search

Staffing & Recruiting

Finding the specialized talent that drives top Life Sciences organizations takes more than job board posts. The talent pool is small and specialized. Most of the time your dream candidates: - Aren’t hunting on jobboards - Don't know your career opportunity exists - They’re “not interested” in new opportunities - And if your recruiter doesn’t speak your candidate's language, it’s a dead-end Every member of Attaineo’s team is a career Life Sciences recruiter or professional. We speak your candidates’ language, understand what makes top performers tick, and we have a track record of delivering top talent to our clients. Our clients see: - Their dream candidates - the ones who “weren’t interested” in new opportunities - Reduced turnover - because we march for culture as well as hard skills - Guaranteed fit - or we’ll replace your candidate for free

Company details

Company typeScaleup
IndustryStaffing & Recruiting
Company size11 - 50

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Job description

We are recruiting for a Field Service Technician for one of our global medical device clients to join their growing team located in Quebec, Canada. The Field Service Technician is responsible for providing on-site customer service support, repair, and maintenance within Quebec, Canada.

Responsibilities:

  • Travel to various sites to install and maintain medical aesthetic equipment
  • Troubleshoot electro-mechanical and robotic aesthetic systems
  • Pack, ship, and receive equipment and material
  • Provide customer service via phone and resolve related issues
  • Handle call scheduling and other administrative duties independently
  • Stay up to date with current technical literature to ensure the following best practices
  • Other duties as assigned

Required:

  • Bilingual in English and French
  • Associate Degree or bachelor’s degree
  • At least 2 years of experience troubleshooting and maintaining electronic and/or mechanical equipment
  • Must have a valid driver’s licence and a vehicle
  • Must be available to work after regular hours and on the weekends to meet customer demand during peak times

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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