AR/Credit & Collections Analyst – Pricing Claims

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.

The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

AR/Credit & Collections Analyst – Pricing Claims

•             Location: Frimley , Surrey

•             Function: Accounts Receivable - Shared Service Centre

This role does not offer international relocation

This role is eligible to work from home 1 day a week

This role is to work within the Customer Financial Services department (AR Credit & collections) to improve SCJs financial performance by reducing open deductions, speeding up validation of claims and ensuring accurate allocation of customers’ invoices to the correct accrual; All in line with departmental KPIs targets.

RESPONSIBILITIES

• Ensure timely approval and processing of claims, Invoices and deductions by customer.
• Conduct thorough investigation of price claims
• Drive process changes as well as Efficiency & Effectiveness improvements
• Ensure customers account reconciliation are completed and accurate
• Manage incoming documentation
• Develop, maintain and improve relationships with internal and external customers
• Analysis, decisions and recommendations of customer’s credit related matters
• Timely escalation and resolution of disputes
• Follow established Delegation of Authority (DoA) matrix and guidelines
• Comply with Sarbanes & Oxley (SOX) requirements for Accounts Receivable processes
• Take active part in process improvements through Lean methodology approach and
• cross-functional problem-solving matters
• Perform Ad Hoc Accounts Receivable activities and Reporting
• Cover/backup for other CFS functions

Experience you'll bring

• Must be fluent in spoken & written English and an EU language
• Ability to work to deadlines and have an attention to detail
• Strong numeracy & analytical skills
• Previous experience in an Order to Cash role would be an advantage
• Intermediate level in Word, Excel and Outlook
• Team player & collaborative approach

Behaviors you'll need

• Excellent communication and interpersonal skills
• Ability to make things happen with strong sense of ownership
• Demonstrate adaptability & flexibility in fast paced changing environment
• Lean Mindset (continuous improvements)

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV charging points and Cycle to Work Scheme
• Free onsite Gym with free classes

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.