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Supply Chain Planning Prof Senior
Location: North America (Remote)
Are you passionate about turning data, market insights, and customer trends into actionable business decisions? As a Demand Planner at RHI Magnesita, you'll play a critical role in shaping the demand forecast for assigned Sales Units across North America. Working closely with Sales, Customer Service, Supply Chain, and Operations teams, you'll help drive forecast accuracy, identify business risks and opportunities, and support effective decision-making through Integrated Business Planning (IBP), Sales & Operations Planning (S&OP), and Sales & Operations Execution (S&OE) processes.
This is an excellent opportunity for an analytical, collaborative professional who enjoys solving complex business challenges and helping improve planning capabilities through data, technology, and continuous improvement.
Demand Planning & Forecasting
Own and manage the demand forecast for assigned Sales Units.
Analyze historical demand, customer trends, market conditions, and commercial inputs to develop accurate forecasts.
Identify significant demand changes, risks, opportunities, and forecast gaps.
Monitor forecast accuracy, bias, and key demand planning metrics to drive continuous improvement.
Apply statistical forecasting techniques and business insights to improve forecast quality.
Cross-Functional Collaboration
Partner with Sales and Customer Service teams to understand customer requirements and evolving market dynamics.
Facilitate alignment on demand plans by challenging assumptions and presenting data-driven insights.
Clearly communicate demand risks, opportunities, and forecast changes to key stakeholders.
Build strong relationships across Commercial, Supply Chain, Operations, and other business functions.
Planning & Business Execution
Support Integrated Business Planning (IBP), Sales & Operations Planning (S&OP), and Sales & Operations Execution (S&OE) processes.
Provide demand insights and analysis to support cross-functional decision-making.
Identify and help resolve demand and supply imbalances.
Escalate demand risks that may impact customer service levels, inventory, or overall business performance.
Track planning actions and contribute to process improvements.
Analytics & Systems
Utilize planning systems and analytical tools to monitor demand performance and trends.
Develop reports and dashboards that deliver actionable business insights.
Investigate and resolve data quality issues impacting forecast accuracy.
Support the effective use and continuous improvement of o9 Solutions, SAP S/4HANA, and other planning tools.
Identify opportunities to automate and streamline planning and reporting activities.
Continuous Improvement
Drive improvements in forecasting processes, planning methodologies, and data quality.
Support the standardization of demand planning practices across North America.
Participate in planning system enhancements, testing, and implementation initiatives.
Contribute to the development of best practices within the Demand Planning organization.
Required Qualifications
3+ years of experience in demand planning, forecasting, supply chain planning, business analytics, or a related field.
Experience in a manufacturing, industrial, B2B, or distribution environment.
Strong knowledge of:
Demand Planning & Forecasting
Demand Analysis
Forecast Accuracy & Forecast Bias
Commercial and Sales Collaboration
IBP, S&OP, and S&OE processes
Strong analytical, problem-solving, and critical-thinking skills.
Experience working with large datasets and translating data into business insights.
Ability to communicate effectively and influence cross-functional stakeholders.
Proven ability to work independently, prioritize competing demands, and take ownership of business results.
Preferred Qualifications
Experience with o9 Solutions, SAP S/4HANA, SAP ECC, or similar planning platforms.
Advanced Excel skills, including experience with Power Query, Power Pivot, Power BI, or other analytics tools.
Experience with statistical forecasting and demand modeling techniques.
Bachelor's degree in Supply Chain Management, Operations, Engineering, Business, Economics, Statistics, or a related field.
Why This Role Matters
Success in this position is measured through a balanced mix of forecast accuracy, process excellence, stakeholder collaboration, and continuous improvement initiatives. Your work will directly influence customer service, inventory management, operational efficiency, and overall business performance across North America.
Who We Are
RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
Our North American team helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.
Come get fired up with our North American team!
Ready to Apply?
If you're excited by the opportunity to combine analytics, forecasting, and cross-functional collaboration to drive business performance, we'd love to hear from you. Apply today and help shape the future of demand planning at RHI Magnesita.
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