Logo for Reprotel Marketing Hoteleiro

Account Manager

Role overview

Responsibilities

  • Be the strategic contact point for our clients (hotels and inns), ensuring they maximize the contracted services.
  • Conduct regular meetings to understand needs, align expectations, and suggest improvements.
  • Collaborate in defining marketing strategies that generate real results.
  • Identify cancellation risks and proactively act to maintain client engagement.

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration
  • Problem Solving
  • Proactivity

About the company

Reprotel Marketing Hoteleiro logo

Reprotel Marketing Hoteleiro

Company details

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Job description

A Reprotel é uma das principais agências de marketing hoteleiro do Brasil, especializada em impulsionar resultados de hotéis e pousadas por meio de estratégias personalizadas e soluções digitais inteligentes. Com ampla experiência no setor, nosso propósito é conectar empreendimentos hoteleiros aos seus hóspedes ideais, gerando mais reservas diretas, visibilidade e crescimento sustentável para nossos clientes.

O que você vai fazer por aqui:

- Ser o ponto de contato estratégico dos nossos clientes (hotéis e pousadas), garantindo que aproveitem ao máximo os serviços contratados.
- Realizar reuniões regulares para entender necessidades, alinhar expectativas e sugerir melhorias.
- Colaborar na definição de estratégias de marketing que gerem resultados reais.
- Identificar riscos de cancelamento e agir proativamente para manter nossos clientes engajados.
- Acompanhar o NPS e propor ações baseadas nos feedbacks recebidos.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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