Logo for Unity Communications.

Telecom Channel Chief

Unity Communications.

Role overview

Qualifications

  • 10+ years in channel, alliances, or partner sales leadership, with at least 5 years at director level or above
  • Proven track record building or scaling a partner program in BPO, outsourcing, telecom, or managed services
  • Demonstrated ownership of a channel revenue target and results against it
  • Experience managing channel conflict and structuring partner compensation

Responsibilities

  • Define and direct the channel go-to-market strategy, including partner selection, tiering, and partnership terms
  • Build and maintain trust with VARs, MSPs, EOR providers, distributors, telecom carriers, and alliance partners
  • Monitor partner sales volume, deal registrations, pipeline contribution, and engagement, and report results to executive leadership
  • Own partner training, certification, commission and incentive frameworks, and co-marketing resources

Key facts

Hard skills

Other skills

  • Strategic Planning
  • Relationship Management
  • Negotiation
  • Team Leadership
  • Communication
  • Leadership

About the company

Unity Communications. logo

Unity Communications.

We are an award winning contact center and BPO that specializes in helping companies grow and concentrate on their strengths. Our center specializes in many tier 1 and 2 activities that include (but not limited to) sales support, customer service, tech support, helpdesk, data entry, virtual assistant, back office and administration tasks that many companies are struggling to scale and run efficiently. As an award winning sales and support organization we specialize in acquisition, retention, and new product strategies that many companies large and small are launching. While at the same time we enjoy working with startups to help build their brand and get their businesses off the ground. With our ability to source many sales initiates to drive growth, our unique approach has fuel double digit growth for many of our partners. Our model is very unique and is designed to generate growth while saving overhead for many many different types of industries and organizations. Every company needs the right partners to help their businesses run smoothly and efficiently. We would love a chance to provide the below services for you. - Customer Service - Outbound / Inbound sales - New Acquisition - Lead Generation _ Retention Strategies - Administration Support - Virtual Assistant

Company details

Company size501 - 1000

Links

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Job description

Location: Remote (US BASED)

Role Summary

The Channel Chief is the senior executive accountable for Unity’s indirect sales, partner ecosystem, and channel program structure. This leader builds and runs the strategy through which resellers, MSPs, EOR providers, distributors, and alliance partners bring Unity’s services to market, and represents the partner voice at the executive table.

Key Responsibilities

  • Strategic planning: Define and direct the channel go-to-market strategy, including partner selection, tiering, and partnership terms.

  • Relationship management: Build and maintain trust with VARs, MSPs, EOR providers, distributors, telecom carriers, and alliance partners.

  • Performance tracking: Monitor partner sales volume, deal registrations, pipeline contribution, and engagement, and report results to executive leadership.

  • Enablement and incentives: Own partner training, certification, commission and incentive frameworks, and co-marketing resources.

  • Conflict resolution: Mediate channel conflict between direct sales and indirect partners, and among partners pursuing the same opportunity.

  • Leadership advocacy: Champion partner investment, resourcing, and priorities with the CEO, COO, and the broader leadership team.

  • Program governance: Maintain partner agreements, deal registration rules, and program policies, working with Legal and Finance.

  • Team leadership: Hire, develop, and lead the partner management, channel marketing, and partner operations team across regions.

Qualifications

  • [10+] years in channel, alliances, or partner sales leadership, with at least [5] years at director level or above.

  • Proven track record building or scaling a partner program in BPO, outsourcing, telecom, or managed services.

  • Demonstrated ownership of a channel revenue target and results against it.

  • Experience managing channel conflict and structuring partner compensation.

  • Strong executive presence and the ability to negotiate and communicate with senior leaders at partners and clients.

  • Experience working with distributed teams and partners across the US, Latin America, Asia, and Europe.

  • Working knowledge of PRM and CRM platforms (for example HubSpot) and partner analytics.

  • Bachelor’s degree in business or a related field. MBA preferred.

Benefits

  • Competitive salary

  • Remote work

  • Monday through Friday schedule

  • Career development opportunities

  • Collaborative work environment

If you meet the qualifications and are ready to join a growing team, we'd love to hear from you.

Apply through this posting or, if you prefer, send your resume in English to: MarcoR@unity-connect.com

We look forward to receiving your application.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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