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Kundestøttespesialist - for norsktalende

Role overview

Qualifications

  • Fluent in Norwegian
  • Good English for internal tools and written documentation
  • Clear, professional communication, both written and verbal
  • Ability to keep track while handling multiple cases simultaneously

Responsibilities

  • Monitor own quality results and use feedback
  • Confirm each solution with the customer before closing a case
  • Handle invoice and account inquiries with care and accuracy
  • Recognize when a case needs to be escalated and hand it over with complete notes

Key facts

Hard skills

Other skills

  • Multitasking

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Sted: Athen, Hellas
Arbeidsmodell: Fjernarbeid
Arbeidstid: 8 timer per dag, 5 arbeidsdager per uke

Hvis du snakker norsk godt og liker å jobbe med mennesker, kan denne stillingen i Athen passe deg godt. Startdato: 13 oktober 2026.

Du jobber på tvers av telefon, e-post og chat, så fleksibilitet er en del av jobben. Du blir den første kundene kontakter når noe må ordnes.

Dine oppgaver:

  • Følg med på dine egne kvalitetsresultater og bruk tilbakemeldingene
  • Bekreft hver løsning med kunden før du lukker en sak
  • Håndter faktura- og kontospørsmål med omtanke og nøyaktighet
  • Kjenn igjen når en sak må videresendes, og overlat den med fullstendige notater

Krav:

  • Flytende norsk
  • God engelsk for interne verktøy og skriftlig dokumentasjon
  • Tydelig, profesjonell kommunikasjon, både skriftlig og muntlig
  • Evne til å holde oversikten når du håndterer flere saker samtidig
  • Du lærer raskt nye interne systemer
  • Et rolig arbeidssted og en pålitelig internettforbindelse for arbeid hjemmefra
  • Berettiget til å arbeide i Hellas (EU-statsborgerskap, en gyldig arbeidstillatelse eller et bevis på flyktningbeskyttelse)

Interessert? Send inn søknaden din nedenfor, så tar rekrutteringsteamet vårt snart kontakt.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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