International Specialist (52416)

French International Specialist

Work Location: Remote 

Position Status: Full-Time

This is a remote position with eligibility in the following states: AL, AR, GA, IN, KY, LA, MI, MN, MS, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WY

Candidates must reside in one of these locations to be considered.

This is a bilingual English/French position.

Why Join InformData?

At InformData, we're helping organizations make smarter, more confident decisions through trusted data, technology, and compliance solutions. As we continue to grow, we're investing in our people, products, and future, creating opportunities for employees to take on meaningful work, drive innovation, and make a visible impact on the business. Guided by our TRUST values, we foster a collaborative environment where ideas are welcomed, contributions are recognized, and growth is encouraged.

Job Summary

The International Specialist manages daily operations in the international department, ensuring the accuracy, reliability, and security of criminal record searches, employment and education verifications, and other services. They process client requests with a strong commitment to trust and data integrity, providing precise updates while safeguarding sensitive information. The role involves manual entry of requests, tracking delayed orders, and adhering to custom client requirements. Attention to detail and proactive communication with the team are essential to prevent delays and uphold data accuracy. Additionally, the specialist will develop a deep understanding of international products and services, reinforcing quality and trust throughout the process.

What You’ll Do

• Adhere to established Standard Operating Policies and Procedures to ensure the expectations of our clients are being met  

• Perform the necessary research to ensure customer orders are processed thoroughly and efficiently  

• Maintain client confidence and protect operations by keeping proprietary information confidential  

• Utilize all available tools to effectively perform job responsibilities  

• Communicate timely updates and results as outlined by InformData and client expectations  

• Utilize knowledge of products, services, and workflow to ensure orders are processed per policy and procedure 

• Maintain communication with the vendors to establish lasting relationship   

• Ensure that all searches are being updated with the required details within the required time frame   

Please note that this job description is intended to provide a general overview of the position and may not include every responsibility or qualification associated with the role. InformData reserves the right to change or assign other duties to this position at any time.