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Clinician Onboarding Specialist (Remote)

Role overview

Qualifications

  • Bachelor’s degree in Healthcare Administration, Business, or related field or equivalent experience
  • 2-4 years of experience in a healthcare setting supporting administrative, operational, or clinician facing workflows
  • Exceptional communication and relationship management skills
  • Strong organizational skills with the ability to manage multiple competing priorities

Responsibilities

  • Assume ownership of the clinician transition post-offer
  • Serve as a subject matter expert and trusted advisor to operational leaders
  • Manage onboarding priorities and timelines proactively
  • Maintain current knowledge of clinician licensure requirements, medical staff credentialing, and payer enrollment

Key facts

Hard skills

Other skills

  • Relationship Management
  • Organizational Skills
  • Motivational Skills
  • Detail Oriented
  • Communication
  • Teamwork
  • Self-Motivation

About the company

Atrium Health logo

Atrium Health

Hospitals & Health Care

Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Based in Charlotte, North Carolina, Atrium Health is proud to be a part of Advocate Health, the third-largest nonprofit health system, serving nearly 6 million patients across six states. It provides care under the Atrium Health Wake Forest Baptist name in the Winston-Salem, North Carolina, region, as well as Atrium Health Navicent and Atrium Health Floyd in Georgia and Alabama. Atrium Health is renowned for its top-ranked pediatric, cancer and heart care, as well as organ transplants, burn treatments and specialized musculoskeletal programs. A recognized leader in experiential medical education and groundbreaking research, Wake Forest University School of Medicine is the academic core of the enterprise, including Wake Forest Innovations, which is advancing new medical technologies and biomedical discoveries. Atrium Health is also a leading-edge innovator in virtual care and mobile medicine, providing care close to home and in the home. Ranked nationally among U.S. News & World Report’s Best Hospitals in eight pediatric specialties and for rehabilitation, Atrium Health has also received the American Hospital Association’s Quest for Quality Prize and its 2021 Carolyn Boone Lewis Equity of Care Award, as well as the 2020 Centers for Medicare & Medicaid Services Health Equity Award for its efforts to reduce racial and ethnic disparities in care. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all, providing $2.46 billion last year in free and uncompensated care and other community benefits.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10000+

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Job description

Department:

38144 Enterprise Corporate - Physician Recruitment

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Day shift- Monday/Friday- Remote

Pay Range:

$28.55 - $42.85

Major Responsibilities:

  • ​​​​ Assume ownership of the clinician transition post-offer, aligning closely with the recruiting team to ensure all candidate information and commitments (start date, terms, special arrangements) are understood and executed.
  • Serve as a subject matter expert and trusted advisor to operational leaders, guiding them through physician onboarding requirements, compliance and regulatory considerations, readiness planning, and operational implications of onboarding delays.
  • Manage onboarding priorities and timelines proactively, anticipating potential delays and implementing solutions to keep start dates on track.
  • Maintain current knowledge of clinician licensure requirements, medical staff credentialing, and payer enrollment relevant to assigned markets and specialties. 
  • Collaborate with Clinician Licensing & Credentialing Specialist team to understand credentialing status and anticipate its impact on onboarding timelines; escalate concerns and adjust plans to ensure on-time start dates.
  • Serve as the primary onboarding liaison for newly hired physicians from post-offer acceptance through the defined onboarding period.
  • Ensure clinicians feel supported, informed, and connected throughout their transition, recognizing that consistent, high-touch onboarding experiences contribute to clinician satisfaction, engagement, and long-term retention.
  • Develop individualized onboarding plans that integrate credentialing, privileging, orientation, EMR access, clinic readiness, and integration milestones.
  • Coordinate with operational and service line leaders to prepare clinical sites, equipment, access, schedules, supervision structures, and team readiness for incoming physicians.
  • Conduct structured onboarding check-ins with clinicians and leaders to assess satisfaction, clarity of expectations, and integration progress.
  • Maintain accurate onboarding documentation, progress tracking, and communication logs using designated tools and systems.
  • Operate with a high degree of independence and decision-making authority to resolve complex onboarding and credentialing challenges.
  • Coordinate and support virtual New Clinician Orientation logistics, including scheduling, stakeholder communication, and readiness tracking to ensure a smooth experience for newly hired clinicians.
  • Contribute to improvement projects aimed at standardizing onboarding workflows and enhancing the transition-to-practice experience across markets.
  • Support clinician integration by facilitating introductions with leaders, department chairs, peers, and key stakeholders; assist in aligning onboarding to strategic goals of the service line.
  • Support clinician onboarding transition cycle, emphasizing relationship-building, strategic check-ins to ensure sustained engagement and successful integration.
  • Tailor onboarding support to reflect the distinct needs of new graduate versus experienced clinicians. 

Licensure, Registration, and/or Certification Required:

  • ​​​​​NA  

Education Required:

  • ​​Bachelor’s degree in Healthcare Administration, Business, or related field or equivalent experience. 

Experience Required:

  • 2-4 years of experience in a healthcare setting supporting administrative, operational, or clinician facing workflows.

Knowledge, Skills & Abilities Required:

  • Exceptional communication and relationship management skills. 
  • Strong organizational skills with the ability to manage multiple competing priorities.
  • Attention to detail.
  • Self-motivated with a team-oriented mindset.
  • Proficiency with Microsoft Office Applications with strong technical aptitude.

Physical Requirements and Working Conditions:

  • ​​​​​​​​​Remote role with flexible scheduling within standard business hours, per departmental guidelines.
  • Ability to work in a private, secure, and distraction-free environment that supports confidentiality and productivity.
  • Highspeed internet connection and appropriate technology to perform job duties effectively.
  • Prolonged periods of sitting, typing, and computer use.
  • Ability to participate in virtual meetings, trainings, and collaboration sessions during standard business hours.
  • Occasional extended screen time or repetitive motion associated with computer-based work. 

Preferred Job Requirements

Preferred Education

  • Master’s degree in Healthcare Administration, Business, or related field. 

Preferred Experience

  • Experience coordinating multistep or cross functional onboarding workflows in a healthcare environment.
  • Experience supporting clinician onboarding across multisite or regional health systems.
  • Knowledge / Skills / Abilities  

Preferred Knowledge/Skills/Abilities

  • Familiarity with clinician onboarding workflows, including coordination with recruitment, operations, and credentialing partners.
  • Skill in managing multistep processes that require coordination across multiple teams or service lines.
  • Ability to build strong relationships with clinicians and operational leaders to support a positive onboarding experience.
  • Experience using onboarding, HRIS, or workflow tracking tools to monitor progress and maintain documentation.
  • Strong problem-solving skills with the ability to anticipate barriers and adjust plans proactively.
  • Ability to influence across departments and collaborate with leaders.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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