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Customer Support Specialist Bilingüe - Industria Automotriz

Role overview

Qualifications

  • English advanced (spoken and written)
  • Minimum 1 year of experience in customer service, administrative support or similar functions
  • Good handling of computer tools and navigation between multiple systems
  • Excellent attention to detail and organizational skills

Responsibilities

  • Professionally and kindly attend to customer calls
  • Coordinate and schedule service requests
  • Manage billing processes and documentation accurately
  • Use different systems and platforms simultaneously

Key facts

  • Remote from: Anywhere
  • Full time
  • Junior (1-2 years)
  • Customer Support Specialist
  • Spanish

Hard skills

Other skills

  • Customer Service
  • Detail Oriented
  • Multitasking
  • Communication

About the company

Solvo Global logo

Solvo Global

Staffing & Recruiting

Solvo Global provides exceptional and affordable remote talent solutions to US and Canadian businesses. Our vetted and specialized professionals become an extension of your organization, helping you scale operations with full control and access. Our near-shore experience includes working in the same time zone, no language barriers, a strong work ethic, and mirroring your office environment. Whether you are in need of 1 professional or 100, we can help you reduce employment costs and gain access to top talent. Foster business growth for your business today. Contact us to learn more.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size501 - 1000

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Job description

🚗 Customer Support Specialist Bilingüe | Experiencia en Industria Automotriz

¿Te apasiona ayudar a las personas y brindar una excelente experiencia al cliente? ¡Esta oportunidad es para ti!

Estamos buscando un Customer Support Specialist Bilingüe con experiencia en la industria automotriz, habilidades de comunicación, organización y atención al detalle para unirse a nuestro equipo. Si disfrutas interactuar con clientes, trabajar con tecnología y gestionar múltiples tareas de manera eficiente, queremos conocerte.

💼 Responsabilidades

  • Atender llamadas de clientes de manera profesional y amable.
  • Coordinar y programar solicitudes de servicio.
  • Gestionar procesos de facturación y documentación con precisión.
  • Utilizar diferentes sistemas y plataformas simultáneamente.
  • Revisar información y notas de clientes para garantizar exactitud.
  • Brindar una experiencia excepcional en cada interacción.

✅ Requisitos

  • Inglés avanzado (hablado y escrito).
  • Mínimo 1 año de experiencia en servicio al cliente, soporte administrativo o funciones similares.
  • Buen manejo de herramientas informáticas y navegación entre múltiples sistemas.
  • Excelente atención al detalle y capacidad de organización.
  • Actitud positiva y orientación al cliente.
  • Experiencia en la industria automotriz es un plus.

📍 Condiciones

💰 Salario: COP 2.750.000 mensuales

🏠 Modalidad: 100% Remoto

⏰ Horario: Tiempo completo (8 horas diarias)

✨ Si eres una persona organizada, proactiva y con vocación de servicio, ¡postúlate hoy y forma parte de un equipo en crecimiento! 🚀

#LI-Onsite

Requisitos

Estudios
Educación Básica Secundaria
Idiomas
Inglés - Avanzado
Habilidades
Crm Automotriz Conocimientos en la industria automotriz customer service None

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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