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Business Services Assistant (Parks & Recreation) (89677)

Role overview

Qualifications

  • Highly organized
  • Service-minded
  • Dependable

Responsibilities

  • Assist recreation staff in developing and organizing programs
  • Provide operational support including planning and scheduling
  • Manage inventory and prepare reports
  • Ensure safety of guests and enforce rules

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Customer Service
  • Program Management
  • Scheduling
  • Record Keeping
  • Communication
  • Teamwork
  • Problem Solving

About the company

Town of Erie logo

Town of Erie

The reasons people call Colorado home often include a passion for the outdoors, a diverse and dynamic community, and a pace to life that appeals to all ages! As you’ll soon discover, the Town of Erie offers the best of all of these and without a doubt is one of the top places to consider when making your next career move.With our majestic mountain views and progressive civic vision, we provide a genuine small-town feel with modern amenities. Our residents enjoy a high quality of life. And our employees play an important role in making Erie what it is today, and helping us shape the future.The Town of Erie is an organization that has established an outstanding reputation for quality and excellent customer service. Each individual employee contribution is what makes that possible. The Town of Erie employs more than 325 hardworking, dedicated, and talented individuals in a wide array of positions that service our community, its residents and visitors.

Company details

Company size201 - 500

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Job description

We’re looking for a highly organized, dependable, and service-minded part-time Business Services Assistant to join our Parks & Recreation Department. This is a varied and rewarding role for someone who enjoys wearing many hats, working with people, managing details, and contributing to programs and projects that make a difference in the community. 

In this position, you’ll provide essential administrative support while also helping improve the way our Department operates. From research and spreadsheets to permits, accounts payable, records, special programs, and process improvement, you’ll play an important role in keeping our day-to-day operations running smoothly. 

Part-Time, Hourly 

   Hiring Range:    

   $22.05/hr - $24.81/hr    

   Full Range:    

   $22.05/hr - $27.56/hr    

Posting Dates: Please refer to the posting dates as this posting could close early with no notice. 

 **All incomplete applications will be withdrawn from the process once the posting closes.   

Accommodations  

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact Risk Management and Recruitment at RiskManagement@erieco.gov and Recruitment@erieco.gov. 

Work Hours: Monday-Friday shifts primarily, typically around 20 – 30 hours per week(part-time), to include mornings, evenings, and weekends as needed; not to exceed an average of 130 hours/month on average.  

  • Schedule may vary depending on program specific needs, including increased shifts during the summer months.  

Work Location: Erie Town Hall (645 Holbrook St)  

  • This position may be eligible for some work from home time, with supervisor approval. 

Duties And Responsibilities:  

Assistant Duties 

  • Assists recreation staff in developing, organizing, scheduling, promoting and leading Camp Erie, teen programming, climbing wall, and other general recreation programs 
  • Provides direct operational support to recreation staff which includes planning, instructing, purchasing, staffing, scheduling, implementing and administration of program operations 
  • Communicates professionally with patrons, staff, co-workers, supervisors, vendors, and contractors to ensure smooth operations 
  • Manages camp, teen, climbing wall and general recreation supply inventory to include preparing and collecting supplies, monitoring inventory, and making recommendations for new purchases 
  • Assists with creating camp schedules, weekly plans, field trip logistics, contractors, and other program-related tasks 
  • Assists with facilitation of teen youth council group, volunteer program, and local trips 
  • Assists with budget tracking, invoices, participant payment plans, and participant scholarship applications 
  • Assists with state licensing compliance and record keeping for camp and camp staff 
  • Completes a variety of paperwork including daily records, logs and incident reports 
  • Evaluates operational effectiveness and recommends new workflows and processes to improve general recreation operations and programs  
  • Completes a variety of paperwork including daily records, logs, and incident reports 
  • Maintains program related records. Reports issues or concerns with inventory, facility conditions, policies and incidents to supervisory staff as needed 
  • Attends and participates in staff meetings and trainings. Assists with training staff 
  • May assist with recruiting, interviewing, training, performance evaluation, and scheduling volunteers and staff 
  • Ensures the safety of guests and program participants by enforcing all rules and policies with staff and guests. Take appropriate action steps following any incidents within the facility 
  • Remains composed and makes sound judgments in any emergency or non-emergency situation Responds to emergency situations, administers first aid, CPR or other medical attention as needed, and completes incident reports 
  • Serves on committees and attend meetings assigned. Tasks may include scheduling/running meetings, tracking budget line items, implementing staff appreciation events, and other tasks as assigned 
  • Demonstrates outstanding internal and external customer service by upholding PEAK (Professional, Exceptional, Accountable, Knowledgeable) standards. Refers public to the appropriate Town contact 
  • May serve or fill in for the Recreation Coordinator – General Interest in their absence 
     

Customer Service Duties 

  • Demonstrate outstanding internal and external customer service by upholding PEAK (Professional, Exceptional, Accountable, Knowledgeable) standards. 
  • Communicate with patrons, staff, co-workers, supervisors, vendors, and contractors to ensure smooth operations. 
  • Provide general information and guidance to the public, internal departments and outside agencies regarding policies and procedures. May assist with open record requests and Erie submit 
  • Route questions and concerns outside of scope to the appropriate Town staff member for response in a timely manner. 
  • Coordinate the delivery and distribution of incoming and outgoing mail and packages, including off- site locations. 
  • Schedule and coordinate meetings and conferences as requested, may include making room reservations, ordering/delivering food and beverages. 
  • Prepare and post signage as needed in parks and facilities. 
     

Town Wide Expectations/Duties 

  • Serve as a professional ambassador of the Town by maintaining a professional image, a team-based collaborative approach and high ethical standards. 
  • Interpret, communicate and enforce all Department, Town, County, State, and Federal policies and procedures within areas of program responsibility. 
  • Complete all required safety trainings in a timely manner. 

Other/Miscellaneous 

  • Performs other related duties as assigned. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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