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Field Clinical Engineer

Role overview

Qualifications

  • Bachelor’s degree in Biomedical Engineering, Nursing, Life Sciences, or a related field.
  • At least 7 years of experience in a clinical or field support role for implantable medical devices.
  • Demonstrated experience providing field support for intrathecal device use during clinical procedures.
  • Experience working in compliance with clinical trial regulations, SOPs, and study protocols.

Responsibilities

  • Provide on-site support during implantation and follow-up procedures involving Class III medical devices.
  • Troubleshoot technical issues during procedures and provide immediate, clinically sound recommendations.
  • Act as the subject matter expert on device function and clinical applications.
  • Educate physicians, nurses, and allied health professionals on device functionality, therapy benefits, and procedural workflows.

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Communication
  • Adaptability
  • Analytical Thinking

About the company

Biogen logo

Biogen

Biotechnology

Through cutting-edge science and medicine, Biogen discovers, develops and delivers innovative therapies worldwide for people living with serious neurological and neurodegenerative diseases. Founded in 1978, Biogen is a pioneer in biotechnology and today the Company has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is at the forefront of neurology research for conditions including Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis. Biogen also manufactures and commercializes biosimilars of advanced biologics. With approximately 7000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Zug, Switzerland and we have world-class manufacturing facilities in North Carolina and Denmark. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries. For more information, please visit www.biogen.com. Follow us on social media – Twitter, LinkedIn, Facebook, YouTube.

Company details

Company typeXLarge
IndustryBiotechnology
Company size5001 - 10000

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Job description

About This Role:


As a Field Clinical Engineer, you will be an integral part of the Product Delivery Solutions team in the Implantable Device Unit, working closely with our Clinical Scientists. Your primary focus will be to support the clinical use and deployment of our advanced Class III medical devices, ensuring their successful integration into healthcare settings. You will act as a key liaison between our company, healthcare professionals, and various internal teams, providing real-time technical support during procedures and facilitating clinical education. Your role will be crucial in gathering field insights to drive product development and post-market surveillance, ultimately enhancing patient care and advancing our technological innovations. This position offers the opportunity to collaborate across multiple departments, contributing significantly to the refinement and success of our cutting-edge medical solutions.


What You’ll Do:


  • Provide on-site support during implantation and follow-up procedures involving Class III medical devices.
  • Troubleshoot technical issues during procedures and provide immediate, clinically sound recommendations.
  • Act as the subject matter expert on device function and clinical applications.
  • Educate physicians, nurses, and allied health professionals on device functionality, therapy benefits, and procedural workflows.
  • Conduct in-service trainings, workshops, and ongoing clinical education for new and existing users.
  • Support collection of clinical data and user feedback to assist with regulatory submissions, product development, and continuous improvement efforts.
  • Document field interactions in compliance with quality and regulatory standards.
  • Collaborate with R&D, Regulatory, Safety, and Commercial teams to relay device deficiencies and clinical insights.
  • Assist with investigational device trials, product evaluations, and site initiation visits.
  • Ensure all activities are performed in accordance with company policies, local regulations, and international standards (e.g., FDA, ISO 13485, MDR).

Who You Are:


You possess a deep understanding of clinical environments and have the ability to navigate complex procedures with ease. Your communication skills are exceptional, allowing you to educate and engage healthcare professionals effectively. You are adaptable, capable of prioritizing urgent site needs while maintaining strong internal stakeholder relationships. Your analytical mindset helps you provide insightful feedback and solutions, contributing to product advancements. You thrive in dynamic settings and are passionate about improving patient outcomes through innovative medical technologies.


Required Skills:


  • Bachelor’s degree in Biomedical Engineering, Nursing, Life Sciences, or a related field.
  • At least 7 years of experience in a clinical or field support role for implantable medical devices.
  • Demonstrated experience providing field support for intrathecal device use during clinical procedures.
  • Experience working in compliance with clinical trial regulations, SOPs, and study protocols.

Preferred Skills:


  • Advanced degree (MS, PhD) or clinical credentials.
Job Level: Management


Additional Information

The base compensation range for this role is: $131,000.00-$175,250.00


Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.


Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. 


In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement 
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance 
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit 
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan 
  • Tuition reimbursement of up to $10,000 per calendar year 
  • Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.


At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.


All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

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