Sr Analyst,Business Analysis

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requisition Job Description

CVS Business Unit: Signify Health
Location / Logistics: Remote position in US with some travel required

Position Introduction and Overview:
The Signify Health Client Operations team is seeking a Business Analyst who will be responsible for executing the strategy for our client reporting, with a strong emphasis on technical troubleshooting and outbound reporting systems that support analytics, member health data reporting and operational reporting.  The ideal candidate will drive technical execution, ensuring data ingestion and reporting deliver maximum value to Members, Providers, Clients and drive key outcomes.
Roles & Responsibilities:  

Design report solutions that translate business needs and client needs into systems that support client requirements.

Work closely with executive stakeholders, clients, and operations teams to translate business objectives and workflow changes into standard and custom reporting

Serve as the data and reporting owner for multiple clients, managing the backlog and prioritizing enhancements and issue resolution using Agile methodologies (e.g., JIRA). Develop requirements with a solutions point of view and recommendations.

• Oversee program and report implementation and data ingestion - using dashboards and queries for early alerting of issues
• Ensure the integrity and accuracy of data leveraged within reporting and analytical tools.
• Establish and manage strong relationships with stakeholders across multiple business units, acting as the primary interpreter of business requirements from clients
• Communicate updates, progress, and results clearly to stakeholders and leadership.

Minimum Qualifications

• 3 to 5 years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner, with exposure to data governance and quality initiatives
• SQL proficiency with proven experience writing queries for investigation, root cause analysis, and defining precise reporting logic
• 1 to 4 years stakeholder management experience- building relationships and interpret technical details for a non-technical audience.
• Ability to elicit, document, and manage requirements, ensuring traceability from initial client ask through development and final validation
• Demonstrated ability to build and sustain strong relationships, serving as a trusted data advisor
• Demonstrated ability to learn systems and data structures quickly in order to facilitate technical troubleshooting and resolution
• Demonstrated ability to prioritize competing priorities for work based on business and client needs, along with being able to describe the prioritization decision making to influence prioritization
• Expert-level skills with Microsoft Excel
• Experience with file transfer and structure and tools (e.g. Move It)
• Experience with cloud data platforms (e.g., Snowflake)
• Experience with data analytics programs (e.g. Alteryx, Tableau, Power BI)
• Proficiency in Agile methodology and tools (JIRA).

Preferred Qualifications

• 3 to 5 years of experience in healthcare,  including hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment)
• Prior project management experience
• Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.