Logo for Savior Artigos Texteis Lda

Kundeservicerådgiver - dansktalende (start november)

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal systems and documentation
  • Ability to manage multiple cases simultaneously
  • Eligible to work in Greece (EU citizenship, valid work permit, or refugee status)

Responsibilities

  • Confirm each solution with the customer before closing a case
  • Support new colleagues by sharing practical tips from your cases
  • Remain calm and friendly with frustrated customers
  • Keep case records accurate and updated

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Teamwork
  • Detail Oriented

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

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Job description

Placering: Athen, Grækenland
Arbejdsform: Fjernarbejde
Arbejdstid: 8 timer om dagen, 5 arbejdsdage om ugen

Vi rekrutterer dansktalende til en stilling, der kombinerer daglig support med reel problemløsning i Athen. Startdato: 9 november 2026.

Kolleger deler ofte tips og fremgangsmåder, så du arbejder aldrig alene med en svær sag. Teamet måler succes ud fra, hvor godt kunderne føler sig taget hånd om, ikke kun ud fra hvor hurtigt en sag lukkes.

Dine ansvarsområder:

  • Bekræft hver løsning over for kunden, før du lukker en sag
  • Støt nye kolleger ved at dele praktiske tips fra dine sager
  • Forbliv rolig og venlig over for frustrerede kunder
  • Hold sagsregistreringerne korrekte og opdaterede

Krav:

  • Flydende dansk
  • God engelsk til interne systemer og skriftlig dokumentation
  • Tidligere erfaring med kundekontakt er en fordel, men ikke et krav
  • Du lærer hurtigt nye interne systemer
  • Evne til at holde styr på flere sager på én gang
  • Et roligt arbejdsrum og en stabil internetforbindelse til fjernarbejde
  • Berettiget til at arbejde i Grækenland (EU-statsborgerskab, en gyldig arbejdstilladelse eller et bevis for flygtningebeskyttelse)

Ansøg med knappen på denne side, så svarer vores rekrutteringsteam med de næste skridt.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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