Logo for Savior Artigos Texteis Lda

Kundesupportmedarbejder - dansktalende, Fjernarbejde

Role overview

Qualifications

  • Fluency in Danish
  • Good English for internal systems and written documentation
  • Clear, professional communication skills, both written and verbal
  • Basic computer skills and comfort with web-based tools

Responsibilities

  • Explain step-by-step solutions in clear and simple language
  • Meet the quality and response time standards set by the team
  • Track own quality scores and use feedback
  • Recognize when a case needs to be escalated and hand it over with full notes

Key facts

Hard skills

Other skills

  • Communication
  • Computer Literacy
  • Active Listening

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Placering: Athen, Grækenland
Arbejdsform: Fjernarbejde
Arbejdstid: 8 timer om dagen, 5 arbejdsdage om ugen

Et team i Athen søger dansktalende medarbejdere til at indgå i deres kundeoperation. Startdato: 19 oktober 2026.

Nogle dage byder på hurtige, enkle henvendelser, og andre kræver grundig undersøgelse og tålmodig opfølgning. Det meste af din dag går med at lytte, forstå problemet og forklare næste skridt.

Dine ansvarsområder:

  • Forklar trin-for-trin-løsninger i klart og enkelt sprog
  • Opfyld de kvalitets- og svartidsstandarder, teamet fastsætter
  • Følg dine egne kvalitetsscorer og brug feedbacken
  • Genkend, hvornår en sag skal videregives, og overdrag den med fyldige noter

Krav:

  • Flydende dansk
  • God engelsk til interne systemer og skriftlig dokumentation
  • Klar, professionel kommunikation, både skriftligt og mundtligt
  • Grundlæggende computerkundskaber og tryghed ved webbaserede værktøjer
  • Du lærer hurtigt nye interne systemer
  • Et roligt arbejdsrum og en stabil internetforbindelse til fjernarbejde
  • Berettiget til at arbejde i Grækenland (EU-statsborgerskab, en gyldig arbejdstilladelse eller et bevis for flygtningebeskyttelse)

Alle er velkomne til at søge, for vi lægger vægt på kompetencer og motivation. Søg nedenfor for at komme i gang.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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