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Kundeservicemedhjælper - dansktalende, Fjernarbejde

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal systems and documentation
  • Clear, professional communication, both written and verbal
  • Ability to manage multiple cases simultaneously

Responsibilities

  • Follow own quality scores and use feedback
  • Keep case records accurate and up to date
  • Recognize when a case should be escalated and hand it over with detailed notes
  • Answer questions regarding products, orders, and accounts

Key facts

Hard skills

Other skills

  • Professional Communication
  • Patience
  • Multitasking
  • Calmness Under Pressure

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Placering: Athen, Grækenland
Arbejdsform: Fjernarbejde
Arbejdstid: 8 timer om dagen, 5 arbejdsdage om ugen

Hvis du taler dansk godt og kan lide at arbejde med mennesker, kan denne stilling i Athen være et godt match. Startdato: 12 oktober 2026.

Rollen belønner tålmodighed, klart sprog og en rolig tone, også når nogen er frustreret. Forvent en jævn strøm af spørgsmål om produkter, ordrer og konti.

Dine ansvarsområder:

  • Følg dine egne kvalitetsscorer og brug feedbacken
  • Hold sagsregistreringerne korrekte og opdaterede
  • Genkend, hvornår en sag skal videregives, og overdrag den med fyldige noter
  • Besvar spørgsmål om produkter, ordrer og konti

Krav:

  • Flydende dansk
  • God engelsk til interne systemer og skriftlig dokumentation
  • Klar, professionel kommunikation, både skriftligt og mundtligt
  • Tålmodighed og en hjælpsom tilgang, også i svære samtaler
  • Evne til at holde styr på flere sager på én gang
  • Et roligt arbejdsrum og en stabil internetforbindelse til fjernarbejde
  • Berettiget til at arbejde i Grækenland (EU-statsborgerskab, en gyldig arbejdstilladelse eller et bevis for flygtningebeskyttelse)

Ansøg med knappen på denne side, så svarer vores rekrutteringsteam med de næste skridt.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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