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Senior Business Analyst

ICONMA

Role overview

Qualifications

  • Excellent communication skills, both verbal and written.
  • Experience working with developers and quality engineers in a team setting using Agile/Scrum methodologies.
  • Strong SQL skills including writing complex queries to identify use case data.
  • 5+ years of business systems analyst experience.

Responsibilities

  • Analyze business objectives and user needs to elicit, document, and validate business and functional requirements.
  • Translate business needs into detailed user stories that include business requirements, acceptance criteria, data mappings, and test scenarios.
  • Create and share business process flows and system data flows to product teams and stakeholders.
  • Provide production support to users and help ensure systems operate in alignment with client policies and standards.

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration
  • Problem Solving
  • Teamwork

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

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Job description

Our Client, an Agriculture and Energy Services company, is looking for a Senior Business Analyst for their Remote location.
 
Responsibilities:
  • Analyze business objectives and user needs to elicit, document, and validate business and functional requirements
  • Translate business needs into detailed user stories that include business requirements, acceptance criteria, data mappings, and test scenarios
  • Create and share business process flows and system data flows to product teams and stakeholders
  • Pull, interpret, and summarize data to support requirements definition, inform strategic decision-making, and assess potential impacts to users and business processes
  • Assist QA and Development by reproducing reported defects, performing initial root cause investigation, and documenting findings to support issue resolution
  • Support user acceptance testing by communicating with internal users to ensure successful validation
  • Create, coordinate, and implement IT Change records within our ITSM change management platform
  • Maintain knowledge of interfacing applications and their relationships to support requirements analysis, troubleshooting, and impact assessments
  • Triage incidents and support requests to identify business impact, determine potential causes, and facilitate appropriate resolution efforts
  • Provide production support to users and help ensure systems operate in alignment with client policies and standards
  • Prepared for supporting additional systems within the CIAS umbrella
  • Build and apply knowledge of data privacy requirements, including the client cookie lifecycle and associated processes
  • Ensure client IT Methodology and best practices are adhered to.
  • Ensure adherence to client IT methodology, security standards, and established best practices.
  • Collaborate effectively with business analysts, technical teams, management, and cross-functional partners.
  • Maintain and promote a strong safety culture by following all safety policies, procedures, and regulations; identifying
  • Demonstrates a positive, collaborative attitude and enjoys contributing to an engaging, supportive team environment while maintaining a strong focus on delivering high-quality results
  • Comfortable exploring applications of AI tooling to continuous improvement and support processes for better automation and efficiency
 
Requirements:
  • Excellent communication skills, both verbal and written.
  • Excellent collaboration skills within the Product team and interfacing teams.
  • Experience working with developers and quality engineers in a team setting using Agile/Scrum methodologies.
  • A willingness to help drive items forward and assist in driving for a solution with the product team
  • Experience in requirements elicitation through the entire life cycle
  • Experience in Incident Management, Change Management, and Request Management
  • Strong SQL skills including writing complex queries to identify use case data
  • Experience with data analysis and data mapping
  • 5+ years of business systems analyst experience to include:
  • Formulating and defining system scope and objectives for assigned projects
  • Gathering and preparing detailed system requirements and diagrams
  • Creating and modifying procedures to solve complex issues
  • Preferred Qualifications: (desired)
  • Experience with a Customer Identity and Access Management solution, e.g. Okta
  • Experience with cookie management software e.g. OneTrust
  • Experience with the following tools: ServiceNow (ITIL), Octopus, Terraform, SQL Server Management Studio, Visual Studio Code or other code editors
  • Experience with product delivery model, objectives and key results, and customer value focus
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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