Assistant Manager

This is a remote position.

Assistant Manager | Luxury Safari Lodge | Namibia

Kendrick Recruitment is currently seeking an experienced and motivated Assistant Manager to join a prestigious luxury safari lodge in Namibia. This is an excellent opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences and supporting the smooth day-to-day operation of a remote luxury property.

Key Responsibilities:

• Assist the Lodge Manager with the overall day-to-day management of the property.
  

• Maintain consistently high standards of guest service and hospitality.
  

• Ensure all lodge operations run efficiently and in accordance with established standards.
  

• Support and motivate the lodge team, fostering a positive and professional working environment.
  

• Assist with staff scheduling, training, supervision and performance management.
  

• Handle guest enquiries, requests and concerns professionally and efficiently.
  

• Build strong relationships with guests and ensure a personalised luxury experience.
  

• Monitor operational standards across guest areas, housekeeping, food and beverage and general lodge operations.
  

• Assist with stock control, ordering and operational administration where required.
  

• Support the management team with cost control and maintaining operational efficiencies.
  

• Ensure health, safety and service standards are consistently upheld.
  

• Act as a senior point of contact for the lodge in the Lodge Manager’s absence.
  

• Work closely with guides, kitchen, housekeeping and front-of-house teams to ensure seamless service delivery.
  

Requirements:

• Previous management or supervisory experience within a luxury lodge, safari camp or high-end hospitality environment.
  

• Strong understanding of luxury guest service and lodge operations.
  

• Excellent communication and interpersonal skills.
  

• Confident leadership ability with a hands-on approach.
  

• Strong organisational and administrative skills.
  

• Ability to remain calm, professional and solution-focused under pressure.
  

• A genuine passion for hospitality, conservation and the safari environment.
  

• Ability to work effectively as part of a remote lodge team.
  

• Professional appearance and a strong attention to detail.
  

• Flexibility to work shifts, weekends and public holidays as required.
  

Salary: Negotiable DOE / Market Related

This is an exciting opportunity for a dedicated hospitality professional looking to further their career within a luxury safari environment in Namibia.

To apply: Interested candidates who meet the above requirements are invited to send their CV to apply for this role.