Logo for DaVita Kidney Care

Supervisor, IKC Operations

Role overview

Qualifications

  • High School Diploma
  • Bachelor's Degree preferred
  • Minimum 2 years supervisory experience, leading a team
  • Excellent communication and interpersonal skills

Responsibilities

  • Directly supervise a team of Care Coordinators and their day-to-day operations
  • Provide leadership, onboarding, training, coaching and development to team of direct reports
  • Create and foster a positive, fulfilling work environment
  • Manage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc.

Key facts

Hard skills

Other skills

  • Supervision
  • Leadership
  • Coaching
  • Training And Development
  • Communication
  • Team Management
  • Time Management
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Social Skills

About the company

DaVita Kidney Care logo

DaVita Kidney Care

Hospitals & Health Care

DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD). Today, our mission is to minimize the devastating impacts of kidney disease across the full spectrum of kidney health care. At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients—and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion. Interested in joining our Village? There are over 75,000 careers and counting. Visit careers.davita.com to start your career adventure.

Company details

Company typeLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Posting Date

10/08/20269280 W Sunset Rd, Las Vegas, Nevada, 89148-4861, United States of America

DaVita Integrated Kidney Care (IKC) is looking for a Regional Operations Supervisor to accomplish company objectives by supervising the daily operations of a team of Care Coordinators.

This is a Remote position - the Regional Operations Supervisor must be capable of leading a team from your home office (remotely) & willing to travel.

DUTIES & RESPONSIBILITIES:

  • Directly supervise a team of Care Coordinators and their day-to-day operations
  • Provide leadership, onboarding, training, coaching and development to team of direct reports
  • Create & foster a positive, fulfilling work environment
  • Provide your Regional team of Care Coordinators with direct support, at regular intervals, and encourage professional growth
  • Adequately communicate job expectations & parameters to direct reports, ensuring quality patient care is always delivered
  • Manage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc.
  • Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be met
  • Partner with People Services regarding any employee relations issues, timely & appropriately
  • Facilitate teammate development (coaching, mentoring, training)
  • Complete teammate evaluations and establish quarterly & annual goals
  • Collaborate with direct reports and upper management to create & implement those professional development goals
  • Learn, know, understand & follow teammate guidelines, employment policies & department/company procedures
  • Understand basic wage & hour laws, as well as federal, state & local laws/regulations
  • Create informational decks & spreadsheets; lead team meetings and present to upper management, as necessary
  • Spearhead reoccurring 1:1's with direct reports
  • Maintain strict confidentiality and integrity of medical & operations records; comply with all data collections & auditing activities
  • Review & approve time for non-exempt direct reports
  • Track overtime, attendance and PTO
  • Conduct formal ad hoc training

QUALIFICATIONS:

  • High School Diploma
  • Bachelor's Degree preferred
  • Minimum 2 years supervisory experience, leading a team
  • Excellent communication and interpersonal skills
  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
  • Ability to handle & maintain confidential information and/or issues, using sound discretion and judgement.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
 
Why wait? Explore a career with DaVita today.
 
Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-TS2

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $57,784.00 - $76,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hourWashington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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