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Admissions Specialist

Role overview

Qualifications

  • Licensed Social Workers, LPNs, RNs, and other transitional care professionals encouraged to apply
  • Strong organizational and communication skills
  • Good problem-solving skills
  • Understanding of Epic, Matrix, and other Electronic Health Record Systems

Responsibilities

  • Communicate and coordinate services for new admissions to skilled care
  • Monitor occupancy performance and support census growth through effective referral and admissions management
  • Serve as the primary liaison between hospital discharge planners, family, and incoming residents
  • Ensure adherence to admissions protocols, processes, and standards

Key facts

Hard skills

Other skills

  • Decision Making
  • Problem Solving
  • Communication
  • Organizational Skills
  • Relationship Building
  • Multitasking
  • Teamwork
  • Reliability
  • Timelines

About the company

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Cassia

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Company details

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Job description

Cassia, a nonprofit senior living organization, is seeking an Admissions Specialist to support strong partnerships between hospital systems and our TCU and LTC communities across Minnesota. This is a great opportunity for an experienced professional to bring their expertise to a mission-driven organization dedicated to serving older adults. 

As our Admissions Specialist, you will help individuals transition from acute hospital care to skilled nursing, rehabilitation, or long-term care. Each day, you will work with hospital partners, families, and Cassia communities to assess care needs, coordinate admissions, and ensure a smooth transition of care. To be successful, you should have a strong understanding of senior living and healthcare services, excellent communication skills, and the ability to build relationships. Licensed Social Workers, LPNs, RNs, and other transitional care professionals are encouraged to apply, but licensure is not required.

Position Type: Full-Time, benefits eligible position is a Home Office position located in Edina, Minnesota, this position is primarily a remote work from home position. Minimal travel is required, as well as some in person field work. M-F with some rotating weekend and afternoon coverage required.    
 
Wage Range: $75,000 - $93,000 Annually depending on experience 

Location: 7171 Ohms Lane, Edina, MN 55439
 
Admissions Specialist Responsibilities: 

  • Communicate and Coordinate Services for New Admissions to Skilled Care. 
  • Monitor occupancy performance and support census growth through effective referral and admissions management. 
  • Serve as the primary liaison between hospital discharge planners, family, and incoming residents while new residents transitioning into Cassia’s services.  
  • Ensure adherence to admissions protocols, processes, and standards. 
  • The Ability to make admission decisions which include but are not limited to admissions acceptance and denials.   
  • Complete full skilled care admissions services coordinating services and care throughout a resident’s transition from hospital to skilled care communities. 
  • Ensure that admissions are completed thoroughly and safely.  
  • Develop and maintain data tracking and analytics as required. 
  • Communicate key insights and admission/transitional information to hospital staff, Cassia Site Staff, Families, and incoming Residents.   
  • Identify opportunities for process improvement to enhance operational efficiency and collaboration.   
  • Work collectively and collaboratively with team members.   
Admission Specialist Qualifications: 
  • Licensed Social Workers, LPNs, RNs, and other transitional care professionals are encouraged to apply, but licensure is not required.
  • Strong organizational and communication skills. 
  • Good problem-solving skills  
  • Comfort with decision making  
  • Timeliness & Dependability  
  • Experience working with senior healthcare systems, admissions coordination, discharge planning preferred. 
  • Demonstrated ability to multi-task in a fast-paced environment.  
  • Positive Attitude 
  • Clinical Aptitude 
  • Understanding of Epic, Matrix, and other Electronic Health Record Systems 
  • Strong Understanding of Senior Health Insurance Plans/Systems 
Cassia Benefits:
  • Competitive Pay with experience-based raises
  • Tuition Assistance & Student Loan Forgiveness (site-specific)
  • Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
  • Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
  • Employee Assistance Program with free confidential counseling/coaching for self and family members 
  • Employee Discount Program
  • Pet Insurance

About Us:

Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. Located in Edina, MN, our home office supports a network of senior living communities and services across Minnesota, North Dakota, Iowa, Colorado, and Florida.

At Cassia we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.cassialife.org/

Join us and become part of a nonprofit organization that truly makes a difference!

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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