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Vault CRM Capability Specialist

TransPerfect Gaming

Role overview

Qualifications

  • Demonstrable commercial or medical Vault CRM experience
  • Ability to assess Vault CRM capabilities and explain technical constraints in clear business terms
  • Experience reviewing CRM processes and translating them into practical system requirements
  • Strong understanding of CRM dependencies such as content, consent, mobile use, access, and integrations

Responsibilities

  • Review Vault CRM capabilities, configuration options, and legacy process exceptions
  • Assess requirements for platform fit and identify dependencies related to content, consent, mobile functionality, access, and integrations
  • Participate in targeted discussions with Veeva and review solution/design demonstrations
  • Support process consultants in developing feasible, business-focused requirements

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Verbal Communication Skills

About the company

TransPerfect Gaming logo

TransPerfect Gaming

Video Games & Interactive Entertainment

The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies. The TransPerfect family of companies enables organizations to speak the language of global business through: - Translation and Language Services - Website and Software Localization - Globalization Management Technology - Multicultural Marketing - Legal Support and E-Discovery - E-Learning Platform Internationalization - Multimedia and Studio Solutions - Interpretation and Call Center Support

Company details

IndustryVideo Games & Interactive Entertainment
Company size5001 - 10000

Links

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Job description

Engagement

  • Remote: EU or US East Coast

  • Duration: November–March

  • Allocation: Approximately 0.5 day/week

  • Additional: 4 hours of remote workshop preparation

We are looking for an experienced Vault CRM Capability Specialist to support a global pharmaceutical CRM transformation. The consultant will assess how existing commercial and medical processes can translate into practical Vault CRM requirements and identify capabilities, dependencies, and potential platform constraints.

Key Responsibilities

  • Review Vault CRM capabilities, configuration options, and legacy process exceptions.

  • Assess requirements for platform fit and identify dependencies related to content, consent, mobile functionality, access, and integrations.

  • Participate in targeted discussions with Veeva and review solution/design demonstrations.

  • Support process consultants in developing feasible, business-focused requirements.

  • Identify and communicate platform constraints, assumptions, and unknowns.

  • Escalate questions requiring Veeva input without taking ownership of technical implementation.

  • Produce capability-fit assessments, technical dependency questions, and feasibility review notes.

Requirements

  • Demonstrable commercial or medical Vault CRM experience.

  • Alternatively, a clearly evidenced pathway to Vault CRM expertise supported by relevant Veeva experience.

  • Ability to assess Vault CRM capabilities and explain technical constraints in clear business terms.

  • Experience reviewing CRM processes and translating them into practical system requirements.

  • Strong understanding of CRM dependencies such as content, consent, mobile use, access, and integrations.

  • Experience working with business/process consultants and technical platform teams.

  • Strong analytical and communication skills.

Important: General Vault experience alone is not sufficient. Candidates must be able to demonstrate relevant Vault CRM capability or a credible route to that expertise.

Engagement

  • Remote: EU or US East Coast

  • Duration: November–March

  • Allocation: Approximately 0.5 day/week

  • Additional: 4 hours of remote workshop preparation

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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