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People Operations Associate Generalist #26-25424

Role overview

Qualifications

  • Minimum 3 years of HR Operations/HR Generalist/HR Coordinator/Recruiting Coordinator experience.
  • Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow.
  • Excellent written and verbal communication skills.
  • College degree in a related field, such as Human Resources

Responsibilities

  • Intake and triaging of employee requests in Jira.
  • Executing on defined, tier 1 People Operations processes and tasks.
  • Support Interview Coordination using scheduling tool, Guide.
  • Partner with HR Centers of Excellence to absorb and deliver new processes.

Key facts

Hard skills

Other skills

  • Critical Thinking
  • Communication
  • Problem Solving
  • Collaboration

About the company

US Tech Solutions logo

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

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Job description

Duration: 6 Months Contract
 
Duties:
  • Intake and triaging of employee requests in Jira.
  • Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc. 
  • Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking.
  • Support Interview Coordination using scheuleding tool, Guide.
  • Partner with HR Centers of Excellence to absorb and deliver new processes and HR services.
  • Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations.
  • Participate in department and cross functional projects.
Skills:   
  • Minimum 3 years of HR Operations/HR Generalist/HR Coordinator/Recruiting Coordinator  experience.
  • Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow.
  • Experience in a high-volume Talent Ops environment—scheuled large volume of interviews globally.
  • Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
  • Experience working remotely on a Global Team, supporting a global operation.
  • Demonstrated ability to critically think and problem solve through ambiguous situations.
Education:         
  • College degree in a related field, such as Human Resources
  • Experience with the following tools - Jira, Workday, Guide, Ashby/Greenhouse, Slack, G-Suite
  • Experience working on with a globally distributed workforce
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com   
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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