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SERVICE DELIVERY MANAGER (H/F/X)

Role overview

Qualifications

  • Expérience confirmée en gestion de services IT (ITIL)
  • Fortes capacités de communication

Responsibilities

  • Pilotage de la qualité des services IT délivrés au métier
  • Gestion des SLA
  • Amélioration continue

Key facts

Hard skills

Other skills

  • Communication

About the company

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Rhaegal

Computer Software / SaaS

ATS in-depth expertise and consulting, advisor on Recruiting best practices.

Company details

Company typeTPE
IndustryComputer Software / SaaS
Company size2 - 10

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Job description

Description de l'entreprise

Sibelga est le gestionnaire du réseau de distribution d'électricité et de gaz naturel dans la Région de Bruxelles-Capitale. Nous assurons un approvisionnement énergétique fiable et durable à nos clients. Nous visons l'innovation et l'efficacité dans nos services.

Description du poste

Pilotage de la qualité des services IT délivrés au métier. Gestion des SLA et amélioration continue.

Qualifications

Expérience confirmée en gestion de services IT (ITIL). Fortes capacités de communication.

Informations supplémentaires

Package financier et extra légal avantageux (télétravail, voiture électrique, budget mobilité, GSM, internet, chèques-repas, assurances, 33 jours de congé). Formations continues.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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