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Global Air Freight Operations Manager (Flex)

Role overview

Qualifications

  • Strong Project Management Skills
  • Global Freight Forwarding experience
  • Knowledge of Cold Chain Pharma to build custom Healthcare Solutions

Responsibilities

  • Develop and execute customized Freight Forwarding solutions for Healthcare customers
  • Partner closely with Sales to design tailored General Cargo and Cold Chain transportation solutions
  • Lead end-to-end implementation activities and ensure the seamless onboarding of new customers
  • Deliver a positive customer experience and coordinate cross-functional teams

Key facts

Hard skills

Other skills

  • Team Management

About the company

UPS logo

UPS

Transportation, Logistics & Supply Chain

Operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. Beginning as a small messenger service started by enterprising teenagers and a $100 loan, UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safer, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment. Headquartered in Atlanta, UPS can be found on the web at UPS.com and at about.ups.com. The company is also active among other social media channels including Facebook, Instagram, Twitter, and YouTube. For customer service inquiries, please visit us on Facebook and Twitter. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups

Company details

Company typeLarge
IndustryTransportation, Logistics & Supply Chain
Company size10001

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Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position serves as the Global Freight Forwarding (GFF) Solutions and Implementation Manager, supporting the development and execution of customized Freight Forwarding solutions for Healthcare customers. A strong understanding of Global Freight Forwarding operations is essential, as the individual will partner closely with Sales to design tailored General Cargo and Cold Chain transportation solutions across both Air and Ocean freight services.

Following the successful award of business, the role requires exceptional program management capabilities to lead end-to-end implementation activities and ensure the seamless onboarding of new customers. The successful candidate will be accountable for delivering a positive customer experience, coordinating cross-functional teams, and driving the successful launch and operational stabilization of new business opportunities


Qualifications:

  • Strong Project Management Skills – Required
  • Global Freight Forwarding experience – Required
  • Knowledge of Cold Chain Pharma to build custom Healthcare Solutions – Required

Additional Criteria:

  • Job Grade: 303
  • Shift: Monday – Friday. Flexibility is required to support operational needs and communicate with international stakeholders as needed.
  • Location: Remote. Preferably based in Alpharetta, GA
  • Last day to apply is Wednesday, October/14/2026 at 11:59 pm

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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