As a Managing Director, EHR Consulting, your work at Tegria will focus on leading Tegria's EHR consulting service line, accountable for its financial performance, growth strategy, pricing discipline, and service quality. You own the P&L—revenue, margin, utilization, and cost structure—and set pricing and rate card strategy with Finance and executive leadership, translating enterprise strategy into service-line plans that scale profitably while meeting market demand.
Leading through Directors and Managers, you oversee day-to-day operations, hire, develop, and retain consulting talent, and build domain delivery leads who operate independently as strategic advisors. Partnering closely with Sales, Finance, Marketing, Operations, and Technology, you strengthen service offerings, improve delivery effectiveness, and advance Tegria's position in the healthcare IT market.
THE ROLE YOU PLAY
An effective Managing Director, EHR Consulting will help the organization on a whole achieve success through:
- Living our Tegria values: Respect Every Person, Act with Integrity, Strive for Better, Embrace Change, Deliver as a Team
Leadership & Strategy
- Develop and execute the service-line strategy and roadmap for EHR (Epic, MEDITECH or other) consulting, aligned with corporate objectives.
- Translate enterprise strategy into operational plans, priorities, and measurable outcomes.
- Oversee service-line performance across growth, profitability, delivery quality, and client satisfaction.
- Establish and maintain operating frameworks, processes, and performance metrics to support consistent execution.
- Serve as a senior escalation point for complex delivery, client, or operational issues.
- Contribute to broader organizational strategy through collaboration with executive leadership.
Financial Management & Performance Accountability
- Own service-line financial performance, including revenue, margin, utilization, and cost management.
- Support P&L management through forecasting, budgeting, and performance monitoring in partnership with Finance.
- Define pricing guidelines, rate structures, and margin expectations in coordination with Finance and executive leadership.
- Drive disciplined financial operations, including capacity planning, utilization management, and cost control.
- Identify and implement opportunities to improve profitability, efficiency, and scalability.
Growth, Sales & Market Positioning
- Partner with Sales and Marketing to support go-to-market execution, pipeline development, and service positioning.
- Contribute to growth through account expansion, service innovation, and client relationship development.
- Provide leadership input on proposals, solution design, and pricing for complex or strategic opportunities.
- Participate in key client engagements and industry interactions to support credibility and relationship building.
- Monitor healthcare IT market trends and competitive dynamics to inform service evolution.
Service Delivery & Quality Oversight
- Oversee day-to-day service delivery through directors and managers, ensuring consistent, high-quality outcomes.
- Establish and enforce service delivery standards, quality controls, and continuous improvement practices.
- Monitor performance through KPIs and dashboards, proactively addressing delivery risks and performance gaps.
- Ensure compliance with healthcare regulations, data security standards, and organizational policies, including HIPAA and HITECH.
- Drive operational excellence across implementations, support services, and consulting engagements.
Vendor & Partner Collaboration
- Support relationships with key vendors, including Epic or MEDITECH and other strategic partners.
- Collaborate on vendor-related initiatives that enhance service capabilities and delivery efficiency.
- Contribute to evaluation of partnerships that support service growth and differentiation.
Organizational Leadership & Talent Development
- Lead and develop managers and senior individual contributors responsible for service delivery and operations.
- Ensure clear accountability, performance expectations, and alignment across teams.
- Support talent development, coaching, and succession planning to build organizational capability.
- Hire, develop, and retain consulting talent, promoting effective performance management, career development, and succession planning aligned with corporate requirements.
- Develop domain delivery leads capable of operating independently as strategic advisors and subject matter experts.
- Foster a culture of accountability, collaboration, quality, and continuous improvement.
- Align organizational structure and resources to meet service-line demands.
Risk Management & Governance
- Identify and manage operational, financial, and delivery risks within the service line.
- Apply established governance frameworks, policies, and controls to ensure compliance and consistency.
- Escalate material risks or issues to executive leadership as appropriate.
- Ensure adherence to contractual obligations and regulatory requirements.
- Perform other duties as assigned in support of Tegria’s mission, strategy, and growth.
WHAT WE’RE LOOKING FOR
We expect:
- Bachelor’s degree in a related field required.
- Master’s degree or MBA strongly preferred.
- Relevant healthcare IT, consulting, or leadership certifications preferred.
- Extensive experience in healthcare IT services, consulting, or enterprise systems, including:
- Accountability for financial performance of service lines or portfolios, including revenue, margin, and cost management.
- Supporting pricing strategies, margin optimization, and financial forecasting in alignment with executive direction.
- Leading delivery and operational performance across multiple service offerings and client engagements.
- Oversight of complex healthcare technology implementations and support services.
- Contributing to business development efforts, including solutioning, proposals, and client relationship management.
- Leading teams, including hiring, coaching, performance management, and developing emerging leaders.
- Managing relationships with vendors and partners to support delivery and service capabilities.
- Expert understanding of healthcare enterprise systems, including EHRs, ERP platforms, and digital transformation initiatives.
- Deep knowledge of healthcare operations, regulatory environments, and interoperability standards (HL7, FHIR, CCD).
- Strong command of professional services, business models, pricing strategies, and risk management.
- Advanced understanding of consulting delivery methodologies and governance frameworks.
- Broad awareness of healthcare IT market trends, competitive forces, and emerging technologies.
- W2 project-based consultants will be expected to provide a computing device that adheres to industry standards and security best practices to use in satisfying the Project Services on behalf of Tegria
SUCCESS CRITERIA
People who are successful in this role…
- Are productive, responsive, and reliable in a remote working environment.
- Lead with integrity and model Tegria’s values.
- Think strategically while holding themselves and others accountable for results.
- Drive profitable growth without compromising service quality or ethics.
- Build trust-based relationships with executives, partners, and internal leaders.
- Champion continuous improvement and innovation.
- Demonstrate resilience, adaptability, and decisiveness in a complex healthcare landscape.
Salary Range
$185,000 - $260,000
Now, a little about us …
At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care.
And at the very core of this vital work is our incredibly talented people.
People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals, growth, and generosity. We’re real. We’re nimble, and we believe in our mission to humanize healthcare.
Perks and benefits
Top talent deserves top rewards. We’ve carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.
Your health, holistically. We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
Your financial well-being. We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
And everything in between. Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.
Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply.
