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Collections Specialist

Role overview

Qualifications

  • Knowledge of basic accounting and/or bookkeeping principles
  • Excellent interpersonal and communication skills, both verbal and written
  • Experience in MS Office (Word, Excel, Outlook)
  • Previous work experience within a billing role preferred

Responsibilities

  • Input all new clients and billing changes into our billing software
  • Run billing on the 1st and 15th of the month
  • Contact any clients that have declined for their monthly billing to collect payment
  • Approve and manage payment of vendor invoices

Key facts

  • Remote from: United States
  • Part time
  • Collections Specialist
  • English

Hard skills

Other skills

  • Social Skills
  • Communication
  • Microsoft Office
  • Time Management
  • Problem Solving
  • Active Listening
  • Reliability
  • Teamwork

About the company

Jonas Software logo

Jonas Software

Computer Software / SaaS

Jonas Software is the leading provider of enterprise management software solutions to over 40 different vertical markets. Within these vertical markets, Jonas has acquired over 160 unique and innovative companies. Jonas’ vision is to be the branded global leader across the 40+ vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 40,000 customers worldwide in more than 30 countries. Jonas employs over 3,500 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia, South America and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO).

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

Job Description: 

Billing Administrator

Job Profile: Billing Administrator

Business Title: Billing Administrator

Company: EZFacility, Inc.

Location: Woodbury, NY

JOB RESPONSIBILITIES

The Billing Administrator will be a pivotal member of the EZFacility Customer Success department. The primary responsibility will be to process, verify, balance, and adjust billing and accounts payable transactions requiring the use of independent judgement. Priority setting is an integral part of this role, as well as, the ability to liaise with EZFacility product specialists, our corporate office, and clients. Additionally, the Billing Administrator is expected to seek continuous improvements in productivity. The Billing Administrator will report to the Director of Operations.

  • Input all new clients and billing changes into our billing software
  • Time Management: Run billing on the 1st and 15th of the month
  • Contact any clients that have declined for their monthly billing to collect payment
  • Input expenses for our management team
  • Work closely with product specialists to make sure client billing is up to date
  • Manage and process checks
  • Approve and manage payment of vendor invoices
  • Maintain and improve upon current Attrition reporting—while acting as the front line defender for upgrade and downgrade opportunities.

JOB QUALIFICATIONS

  • Knowledge of basic accounting and/or bookkeeping principles
  • Excellent interpersonal and communication skills, both verbal and written
  • Experience in MS Office (Word, Excel, Outlook)
  • Organizing and Problem Solving: Ability to prioritize, organize and multi-task effectively in a fast-paced environment where unique problems require creative solutions
  • Excellent organizational and time management skills
  • Approachability and Listening: Dependable, approachable and proactive with a positive, team-oriented attitude—that places a special emphasis on being able to listen and react to client concerns
  • Previous work experience within a billing role preferred
  • Bachelor’s Degree preferred. Accounting preferred

Business Unit: 

EZ Facility- USA

Scheduled Weekly Hours:

15

Number of Openings Available: 

1

Worker Type: 

Temporary (Fixed Term)

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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