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Document Control Records Management - Content Strategist - Senior

Mindlance

Role overview

Qualifications

  • 6 years of content design focused on digital products or equivalent
  • Experience with all aspects of a user-centered design process
  • Proficient in design tools like Figma, FigJam, and Writer
  • Effective relationship builder

Responsibilities

  • Apply content strategy principles to projects to create quality experiences
  • Produce high-quality UX content and meet business and user needs
  • Lead projects across UX disciplines to create seamless experiences
  • Use various communication techniques to showcase work and persuade

Key facts

Hard skills

Other skills

  • Collaboration
  • Teamwork
  • Communication
  • Problem Solving
  • Relationship Building

About the company

Mindlance logo

Mindlance

Staffing & Recruiting

Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in the US and has been on SIA’s list of Fastest Growing US Staffing Firms for 10 years. Mindlance has also been recognized as one of the consistently best performing partners to industry-leading MSP programs including Allegis, Kelly, TAPFIN, PROUnlimited, Pontoon, GRI, WorkforceLogiq and Agile-1.What started with contingent staffing has developed to a comprehensive portfolio of workforce solutions. Along with industry specific, talent-centric staffing across a range of specializations- Technology, Engineering, Scientific, Clinical Research, Digital, Creative, Marketing, Profession, Mindlance provides Managed Recruitment services- RPO and Direct + Diverse Sourcing, and Pay+ Services- EoR/Payroll, IC Compliance and AoR.Mindlance is also generating alternative talent pipelines that prioritize diversity through three Diverse Talent Acceleration offerings: (1) RebootTalent, a diverse returning talent acceleration service (2) Mindlance Diversphere, a private diverse talent pool aggregated from a network of diversity partnerships and (3) Quintrix Solutions, an upskilling recruit-train-deploy service.With a year-over-year growth rate of 20% and an annual revenue of over $400 million and growing, the Mindlance story is one of calculable achievement, made meaningful by the commitment to grow a mindful way that creates balance in the work and societal ecosystem.Visit www.mindlance.com to learn more about us and our latest job openings.STAFFING INDUSTRY ANALYSTS RECOGNITIONS:Fastest Growing U.S. Staffing Firms (2022, 2021, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011)Largest U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015)Largest Diversity-Owned U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015)Largest IT Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)Largest Clinical & Scientific Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

Links

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Job description

Job Details
Industry: Financial Services / Wealth Management
Job Title: Sr. Content Strategist
Duration: 12-Month
Location: Remote (Preferred locations Austin, Dallas or Pheonix)


Job Description:


Your Opportunity:
We are looking for an experienced, collaborative, and adaptable content strategist who is passionate about understanding user needs and pain points to join the User Experience (UX) team. The UX Team crafts effortless mobile, web and desktop experiences that are grounded in empathy and informed by insights and thoughtful planning. We are a multi-disciplinary group of professionals with expertise in Design, Content Strategy and Research. We collaborate across the enterprise to build exceptional digital experiences for millions of clients. Our clients are passionate about the tools and experiences we provide, and we create experiences that inspire trust, simplify the complex, demystify investing, and empower our clients to truly own their tomorrow.

As a Content Strategist, you are responsible for:
Content strategy and execution:
  • Apply content strategy principles (planning, creation, governance) to projects to create quality experiences.
  • Architect user experiences with designers and product partners to provide a foundation for alignment, prototyping, visual design and content design.
  • Produce high-quality UX content, quickly integrate feedback, identify and solve content design problems, and meet business and user needs.
  • Align content to business requirements and user needs to support core strategy.
  • Inform all content decisions based on data, research, and careful planning.
  • Write content according to UX writing standards, align/edit existing or placeholder content to standards.
  • Lead content reviews and influence stakeholders through articulation of content design decisions with clear rationale.
  • Oversee content direction and take part in and/or lead peer reviews.
  • Identify gaps in UX writing standards and propose solutions.
Experience consulting:
  • Create solutions together with a cross-functional Agile team, considering how digital, physical, and service channels work together.
  • Use problem definition techniques and data to drive project requirements.
  • Facilitate ideation efforts with a focus on the problem to solve, creating a conversation of “how might we”.
  • Lead reviews and drive decisions, recognizing that great products are achieved iteratively, within scope and budget, emphasizing progress over perfection.
  • Raise potential roadblocks to team or project leads and collaboratively identify how to remove blockers.
  • Maintain the high standards set by the group, including channel standards, content standards and the organizations’ design system.
Team leadership:
  • Lead projects across UX disciplines to create seamless experiences.
  • Work with teams to estimate project completion based on task completion and resource availability.
  • Foresee potential roadblocks and raise to project leads.

Teamwork, collaboration, and engagement:
  • Passionately solutions-focused and optimistic about team, our mission and the needs of our partners and users.
  • Partner across disciplines and functions.
  • Build relationships by creating trust with partners through setting expectations on process/deliverables.
  • Actively seek and use ideas and feedback to strategically guide delivery.
  • Make others feel comfortable by conveying interest in their feedback/viewpoint, anticipating reactions and responding attentively to their ideas and concerns.
  • Raise your hand to help others and proactively take time to work with teammates to support/guide activities and craft.
Your approach:
  • Use various communication techniques to showcase work and persuade through rationale and storytelling.
  • Propose solutions that benefit all parties and craft arguments to support position
  • Have a design position and be open and flexible to moderate that position when new information is presented.
  • Work within an undefined space to define potential paths forward through problem definition and design thinking.
  • Recognize challenges are part of the process and collaboratively find root causes to determine next steps and new directions.

Why your work matters:
  • You will support an engaged set of users who rely on our products to manage their financial lives
  • By understanding the user needs you will be able to impact how our users do business with org.
  • You will learn how to balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.
  • You will work with an engaged design team that fosters a learning environment

What you have:
  • 6 years of content design focused on digital products or equivalent.
  • 1 year of content design experience for touch-based mobile interfaces is a plus.
  • 1 year of conversational design experience is a plus.
  • An online portfolio showing process and design thinking
  • Experience with all aspects of a user-centered design process, including user research, developing user flows, creating wireframes, writing for accessibility, and creating content specifications.
  • Experience working in a collaborative, multi-disciplinary team within an iterative process and an Agile development methodology.
  • Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.
  • Proficient in design tools like Figma, FigJam, and Writer
  • Experience running design sessions with cross-functional teams
  • Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
  • Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.
  • Experience using AI assistants or LLMs for solutioning considered a plus.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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