Role overview

Qualifications

Typing speed of 25-30 wpm with 90% accuracy
Ability to comprehend and articulate
Willingness to work night shifts
High customer service orientation with good communication skills

Responsibilities

Cross-check all records entered for applicants against client rules
Perform online research on criminal records
Quality check and follow quality guidelines to meet targets set by the Team Leader
Follow IT Policy and Data Security guidelines

Key facts

Remote from: India, United States
Full time
Records Manager
English

Hard skills

Data Security Data Entry Policy Enforcement Articulation Shift Scheduling Executive Control Language

Other skills

Quality Assurance
Internet Research
Goal Setting
Communication
Reading Comprehension
Detail Oriented

About the company

Sterling

Sterling (NASDAQ: STER) is a leading global provider of background and identity services, helping over 50,000 clients create people-first cultures built on a foundation of trust and safety. Sterling’s tech-enabled services help organizations across all industries and regions establish great environments for their workers, partners, and customers. With operations in North America, Europe, the Middle East, Asia Pacific, and Latin America, Sterling conducted more than 103 million searches in the twelve months ending December 31, 2023. Visit us at https://www.sterlingcheck.com/.

Company details

Company typeXLarge

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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Job description

About the Role:

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with the Clients of Sterling Talent Solutions Inc. in the United States as per there rules

What You'll Do:

Perform online research on criminal records.
Quality check
Follow quality guidelines and also achieve the targets set by the Team Leader
Follow the IT Policy and Data Security guidelines

What We're Looking for:

Typing speed of 25 to 30 wpm / 90% accuracy.
Ability to comprehend & articulate
Willingness to work in night shifts
Good communication skill
High Customer Service orientation
Eye for Detail
Graduation passed out*

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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