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Appointment Setter (Job ID: ROBDEE11)

Role overview

Qualifications

  • Excellent verbal and written English communication skills
  • Strong customer service skills and a patient-centered approach
  • Comfortable making a high volume of outbound calls
  • Previous appointment-setting, inside sales, call center, healthcare, or customer service experience is highly preferred

Responsibilities

  • Make a high volume of outbound calls to prospective patients
  • Follow up persistently with leads through multiple outreach attempts
  • Engage prospective patients in a professional, compassionate manner
  • Schedule new-patient appointments and accurately document appointments and follow-up activity

Key facts

Hard skills

Other skills

  • Communication
  • Empathy
  • Detail Oriented
  • Adaptability
  • Customer Service
  • Persistence
  • Resilience

About the company

InsideOut logo

InsideOut

Outsourcing & Offshoring

Inside Out empowers growth-focused small businesses with elite support services that drive scale, boost margins, and reclaim valuable time. We combine two high-impact solutions under one brand to help founders grow without growing overhead: 1. Inside Out VA Headhunting Tired of hiring headaches and overpriced agencies? We deliver world-class virtual assistants—sourced, vetted, and hired direct by you. No markups. No ongoing fees. Just elite global talent from Latin America, South Africa, Egypt, and the Philippines—placed in under 3 weeks with a 6-month replacement guarantee. 2. Inside Out Virtual Receptionists Missed calls = lost revenue. Our 24/7 virtual receptionist team answers every call, books appointments, and handles your front-line communication—so you never lose a lead or interrupt your focus again. Fully trained, bilingual, and always on-brand. Why Businesses Choose Inside Out: ✔ Save up to 80% vs. local hiring ✔ Scale with margin, not stress ✔ Eliminate missed revenue and admin burden ✔ Plug-and-play solutions for lean, high-growth teams We’re not just a staffing company or call center—we’re your outsourced growth layer. Trusted by U.S. entrepreneurs across industries like law, health, home services, and consulting. Let’s simplify your scale. Support that grows with you—without adding overhead. Connect with us today. ** Remote Workers ** Join our community to get free training! https://www.skool.com/virtual-assistant-academy

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

🌟 Exciting Remote Opportunity! We're Hiring an Appointment Setter! 🌟

Are you a highly motivated, empathetic communicator who loves talking to people on the phone? We are looking for an Appointment Setter to join a leading holistic healthcare and weight loss clinic and help guide prospective patients toward their health goals!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

📋 Job Details at a Glance

  • Job Title: Appointment Setter

  • Job ID: ROBDEE11

  • Industry: Healthcare

  • Location: LATAM

  • Job Status: Full Time

  • Work Schedule: Monday to Thursday, 9:00 AM - 7:00 PM, Friday 9:00 AM - 1:00 PM (EST)

  • Salary: $1300 - $1400 per Month (Plus Incentive Bonuses)

  • Target Start Date: ASAP

🏢 About the Client

Our client is a leading holistic healthcare and weight loss clinic based in Newnan, Georgia. With over 27 years of experience, they have helped over 60,000 individuals address the root cause of their health and weight concerns. Their personalized programs focus on natural, non-invasive treatments, including dietary adjustments, nutritional supplements, and lifestyle changes, empowering the body to heal itself. Each program is tailored to the individual, ensuring unique care for every patient, with the ultimate goal of supporting long-term health and wellness.

💼 About the Role & Ideal Candidate

We are seeking a highly motivated, articulate, and empathetic Appointment Setter to join our team. You will play a critical role in converting inquiries into scheduled new-patient appointments while providing an exceptional experience throughout the process.

The Ideal Candidate: You are someone who enjoys talking with people, is comfortable spending most of the day on the phone, and understands that successful appointment setting requires consistency, persistence, and excellent communication. You should be motivated by measurable goals, able to handle rejection without becoming discouraged, and genuinely interested in helping prospective patients take the next step toward receiving life-changing care.

🎯 Key Responsibilities

  • Outbound Calling: Make a high volume of outbound calls to prospective patients who have expressed interest in our services.

  • Lead Nurturing: Follow up persistently with leads through multiple outreach attempts when necessary.

  • Patient Engagement: Engage prospective patients in a professional, compassionate, and empathetic manner.

  • Education & Guidance: Identify patient needs, answer questions appropriately, and help prospective patients understand the next steps in their wellness journey.

  • Scheduling & Documentation: Schedule new-patient appointments and accurately document appointments and follow-up activity.

✅ Qualifications & Skills

  • Communication: Excellent verbal and written English communication skills. Highly articulate and confident on the phone.

  • Empathy & Care: Strong customer service skills and a patient-centered approach. Empathetic and compassionate when speaking with individuals experiencing health concerns.

  • Performance-Driven: Comfortable making a high volume of outbound calls. Persistent, resilient, and motivated by measurable goals.

  • Organization: Highly organized and able to manage multiple follow-ups and appointments simultaneously.

  • Attention to Detail: Strong attention to detail and accurate data entry skills.

  • Adaptability: Comfortable working in a fast-paced environment.

  • Experience: Previous appointment-setting, inside sales, call center, healthcare, or customer service experience is highly preferred.

🚀 Submit your application today and take the first step toward your next great opportunity!

Don't forget to join our Facebook community for more updates and opportunities (Exclusively for LATAM candidates!): 🔗 Join our LATAM Facebook Group Here!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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