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Virtual Assistant

Role overview

Qualifications

  • 1–2 years of relevant experience in executive support, administration, virtual assistance, coordination, or a similar support role.
  • Strong written and verbal English communication skills.
  • Excellent organisation, preparedness, attention to detail, and dependable follow-up.
  • Familiarity with tools such as Microsoft Office, Google Workspace, Canva, CRM systems, or project management platforms.

Responsibilities

  • Manage and coordinate calendars, agendas, 1:1s, direct report meetings, and meeting requests.
  • Prepare, monitor, and respond to emails, letters, documents, and other business correspondence.
  • Take minutes, prepare meeting notes, track action items, and provide clear reporting.
  • Draft, edit, and format documents, presentations, and reports.

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Detail Oriented
  • Time Management
  • Microsoft Office
  • Problem Solving
  • Reliability

About the company

hammerjack logo

hammerjack

Outsourcing & Offshoring

Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size501 - 1000

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Job description

Keep priorities moving with calm, capable support. We’re looking for an organised, proactive Executive Assistant who can help busy Australian leaders stay focused, prepared, and on track. If you enjoy bringing structure to complex days, communicating clearly, and making sure the details are handled before anyone has to ask, this role is for you.

Work Setup: Hybrid in Makati


Role Overview
The Virtual Assistant will provide reliable administrative and coordination support to senior managers and business teams. This role focuses on managing schedules, agendas, meetings, correspondence, documents, reporting, and day-to-day priorities so leaders can operate smoothly and make effective use of their time. Marketing or content-related support may be part of the role from time to time, but it is preferred rather than essential.

Key Responsibilities

  • Keep Leaders Organised: Manage and coordinate calendars, agendas, 1:1s, direct report meetings, and meeting requests so time is used efficiently.

  • Manage Communication: Prepare, monitor, and respond to emails, letters, documents, and other business correspondence in a clear, professional manner.

  • Capture the Details: Take minutes, prepare meeting notes, track action items, and provide clear reporting so stakeholders stay informed.

  • Prepare Professional Documents: Draft, edit, and format documents, presentations, and reports so they are polished, accurate, and ready to share.

  • Coordinate Logistics: Arrange travel, accommodation, office coordination, general support, and building-related matters when required.

  • Handle Information Carefully: Maintain confidentiality and use discretion when working with sensitive business information.

  • Manage Moving Priorities: Coordinate multiple priorities and projects while maintaining quality, deadlines, and dependable follow-through.

  • Support Content Tasks When Needed: Assist with light content, website, blog, social media, or design-related tasks when required, noting that marketing experience is preferred but not essential.

Skills & Experience

  • 1–2 years of relevant experience in executive support, administration, virtual assistance, coordination, or a similar support role.

  • Strong written and verbal English communication skills, with the ability to prepare polished and professional correspondence.

  • Excellent organisation, preparedness, attention to detail, and dependable follow-up.

  • Ability to manage calendars, meetings, documents, action items, and competing priorities with accuracy and care.

  • Strong time-management skills and the ability to stay focused on quality and timely delivery.

  • Confidence in preparing, editing, and formatting documents, reports, and presentations.

  • A client-first mindset with the ability to understand needs, build strong stakeholder relationships, and proactively offer solutions.

  • High level of discretion when handling confidential or sensitive information.

  • Familiarity with tools such as Microsoft Office, Google Workspace, Canva, CRM systems, or project management platforms is an advantage.

  • Basic knowledge of social media, content editing, website updates, or video editing is preferred but not required.

  • Experience working with an Australian company is a plus.

What’s in It for You

  • Flexibility that Fits: Hybrid options across Makati and Pampanga, on day shifts aligned with our Australian clients.

  • Workspaces that Work: Modern offices built for focus, collaboration, and real productivity.

  • Coffee and Good Company: Barista coffee on demand and a café bar to unwind after work.

  • Meals on Us: Complimentary meals once a week on your on-site day.

  • Covered from Day One: Health coverage with free dependent coverage, so you're looked after from the start.

  • Compensation You Can See: Transparent salary packages with direct client involvement.

  • Room to Grow: Ongoing training and real opportunities to step into bigger roles.

  • An Award-Winning Home: Join a team ranked 8th Best Workplace in the Philippines and recognised among Fortune Best Workplaces in Southeast Asia.

  • People Who Have Your Back: Work alongside reliable, easy-going people who care about doing great work.

  • A Global Stage: Work directly with international clients and see how teams scale worldwide.

About Us
At hammerjack, we connect skilled professionals in the Philippines with growing businesses across Australia and beyond—building teams that work as true extensions of our clients. We're proud to be named among the Fortune 100 Best Workplaces in Southeast Asia and ranked the 8th Best Workplace in the Philippines.

Our Impact
Our people aren't outsourced—they're embedded. With aligned tools, shared goals, and real accountability, they deliver at the same standard and pace as onshore teams while building long-term careers they're proud of, across accounting, tech, admin, and marketing.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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