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Mindlance
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Location: Remote
Reason: Current consultant is hitting tenure.
Timeline: Req should open by end of Sept.
Hiring timeline: Mid-October
Our Opportunity: As a Personal Choice Investment Services (PCIS) Conversion Specialist, you will provide superior service to our Third-Party Administrators (TPA), Independent Record-keepers, and participants providing seamless account and plan transfers. It’s this level of service that differentiates us from our competitors and serves as a sustainable competitive advantage. What you’ll do: • The Conversion Specialist will promote client retention and identify opportunities to build existing relationships through timely and accurate transfer processing and service quality. • Process incoming, outgoing, and internal retirement account transfers. • Provide value-add recommendations to increase operational efficiencies. • Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues. What you have: • Previous experience working with Third Party Administrators (TPA’s) and Independent Record-Keepers or Advisors • Excellent operational, organizational and follow-up skills with the ability to manage and process complex operational work. • Strong customer contact skills, along with excellent interpersonal, verbal, and written communication skills. • Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics. • Intermediate to Advanced technical skills, with the ability to utilize multiple applications at one time, including Windows, internet researching, database systems, and email.
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Marcus Rivera
Chief Revenue Officer

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Mindlance

Mindlance

Mindlance