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Data Entry Operator - Senior (6-10 years)

Role overview

Qualifications

  • Previous experience working with Third Party Administrators (TPA’s) and Independent Record-Keepers or Advisors
  • Excellent operational, organizational and follow-up skills with the ability to manage and process complex operational work
  • Strong customer contact skills, along with excellent interpersonal, verbal, and written communication skills
  • Intermediate to Advanced technical skills, with the ability to utilize multiple applications at one time

Responsibilities

  • Promote client retention and identify opportunities to build existing relationships through timely and accurate transfer processing and service quality
  • Process incoming, outgoing, and internal retirement account transfers
  • Provide value-add recommendations to increase operational efficiencies
  • Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Social Skills
  • Problem Solving

About the company

Mindlance logo

Mindlance

Staffing & Recruiting

Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in the US and has been on SIA’s list of Fastest Growing US Staffing Firms for 10 years. Mindlance has also been recognized as one of the consistently best performing partners to industry-leading MSP programs including Allegis, Kelly, TAPFIN, PROUnlimited, Pontoon, GRI, WorkforceLogiq and Agile-1.What started with contingent staffing has developed to a comprehensive portfolio of workforce solutions. Along with industry specific, talent-centric staffing across a range of specializations- Technology, Engineering, Scientific, Clinical Research, Digital, Creative, Marketing, Profession, Mindlance provides Managed Recruitment services- RPO and Direct + Diverse Sourcing, and Pay+ Services- EoR/Payroll, IC Compliance and AoR.Mindlance is also generating alternative talent pipelines that prioritize diversity through three Diverse Talent Acceleration offerings: (1) RebootTalent, a diverse returning talent acceleration service (2) Mindlance Diversphere, a private diverse talent pool aggregated from a network of diversity partnerships and (3) Quintrix Solutions, an upskilling recruit-train-deploy service.With a year-over-year growth rate of 20% and an annual revenue of over $400 million and growing, the Mindlance story is one of calculable achievement, made meaningful by the commitment to grow a mindful way that creates balance in the work and societal ecosystem.Visit www.mindlance.com to learn more about us and our latest job openings.STAFFING INDUSTRY ANALYSTS RECOGNITIONS:Fastest Growing U.S. Staffing Firms (2022, 2021, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011)Largest U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015)Largest Diversity-Owned U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015)Largest IT Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)Largest Clinical & Scientific Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

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Job description

Location: Remote
Reason: Current consultant is hitting tenure.
Timeline: Req should open by end of Sept.
Hiring timeline: Mid-October
Our Opportunity: As a Personal Choice Investment Services (PCIS) Conversion Specialist, you will provide superior service to our Third-Party Administrators (TPA), Independent Record-keepers, and participants providing seamless account and plan transfers. It’s this level of service that differentiates us from our competitors and serves as a sustainable competitive advantage. What you’ll do: • The Conversion Specialist will promote client retention and identify opportunities to build existing relationships through timely and accurate transfer processing and service quality. • Process incoming, outgoing, and internal retirement account transfers. • Provide value-add recommendations to increase operational efficiencies. • Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues. What you have: • Previous experience working with Third Party Administrators (TPA’s) and Independent Record-Keepers or Advisors • Excellent operational, organizational and follow-up skills with the ability to manage and process complex operational work. • Strong customer contact skills, along with excellent interpersonal, verbal, and written communication skills. • Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics. • Intermediate to Advanced technical skills, with the ability to utilize multiple applications at one time, including Windows, internet researching, database systems, and email.

Benefits:

  • Health insurance
  • 401(k)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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