Sr. QA Specialist

100% Remote

JOB SUMMARY:
Senior IT Testing Specialists provide leadership and technical guidance to test teams and has accountability across multiple functions. Creates test deliverables (for example, strategies, plans and test cases) and performs hands-on testing for internally developed or external purchased products. Types of testing may include system, integration, regression and end-to-end testing. Senior IT Testing Specialists deploy or execute job streams for creating test beds as appropriate, design test scenarios, author test scripts, execute tests and track defects to certify that applications meet the approved system requirements. Senior IT Testing Specialists collaborate with other IT staff as appropriate, to review and understand system requirements and design, review test strategy and design, identify resolution for defects identified during testing, and also to analyze and make specific recommendations on usability/functionality improvements that can be integrated into business processes.

Business Need:
• The technical scope requires dedicated testers with functional and end-to-end validation as their core responsibility.
• A dedicated Test & Validate phase is built into the delivery plan. This phase covers end-to-end workflow testing, human validation processes, and closure and status handling - work that requires dedicated QA resources to execute properly.
• The solution spans multiple critical clinical and IT systems, requiring rigorous end-to-end testing.
• A "Human in the Loop" validation model requires QA verification before clinical action is taken. HEDIS nurses perform final validation and closure — meaning QA testers must confirm that automated outputs, including discharge alerts, claim matches, and soft closures, are accurate and HEDIS-compliant before clinical staff act on them.
• The Deterministic Validation Agent introduces compliance and accuracy risk that must be independently verified. Logic errors in this component have direct implications for HEDIS measure performance and Star Ratings, making independent QA testing non-negotiable.
• Quality failures in this pilot would undermine the broader automation roadmap. This initiative is designed as a contained pilot intended for expansion across other care programs. QA testers are essential to establishing a validated, repeatable testing framework that will support all future measures built on this platform.
Essential functions:
• Creates a test approach, identifying scope of testing with risk-based approach for each feature or scope of work in a project effort identifying test environments, dependencies, constraints, prioritizing test cases and scheduling time for the testing.
• Responsible for ensuring end to end testing methodology including all appropriate documentation and requirements.
• Sets up software and hardware in the test lab, per specs.
• Ensures test results are accurate, thorough and appropriately documented.
• Communicates results and coordinates logistics to the Systems Analysts, Developers, and other key IT staff and leadership as appropriate.
• Documents problems or results inconsistent with expected results.
• Performs quality assurance tests on all work and performs detailed analysis on test results.
• Certifies application for release to the next testing stage or to the production environment. Generates and distributes periodic status reports for testing.
• Sets up and executes complex scripts independently.
• Sets up test data beds based on data matching specific test conditions.
• Creates and executes moderately complex SQL queries.
• Executes automated test scripts.
• Writes/coordinates resolution of system defects. Ensures appropriate hand-offs and re-testing
• May provide technical guidance to other IT Testing Specialists.
• Participates in requirements gathering sessions or solicits information on incomplete requirements.
• Participates in facilitation and coordination of user acceptance testing.
• Design tests to aid learning and mitigate risks.
• Work with developers to create automated tests.
• Work with business analysts and business stakeholders to undertake exploratory testing.
• Ensures stories contain specific acceptance test conditions which communicate objectives to both technical and non-technical stakeholders.
• Knowledge of performance and security vulnerability testing is a plus.
• Assist product owner in coming up with the acceptance criteria for user stories.

REQUIREMENTS:
• Must have strong knowledge of SDLC
• Must have strong knowledge of STLC
• Must have strong knowledge of Testing concepts
• Must be able to create and execute test cases
• Thorough understanding of the business process(s) and flows involved in the system capabilities being tested
• Thoroughly understands As-Is and To-Be business processes to understand what's changing
• Ability to communicate with the business in business language and with developers in technical language
• Must have strong PC skills and demonstrated proficiency in the MS Office Suite products
• Experience with testing management tools:
o Automated; Selenium, Robotium, TestComplete, QTP, SoapUI, Visual Studio Test Pro, etc
o Manual; Selenium, Appium, JMeter, Jenkins, TestLink, Mantis, Postman, Firbug, etc
• Must have the ability to extract data utilizing moderately complex SQL queries
• Ability to read logical and physical data models and understand the relationship between various tables
• Ability to clearly identify data needs and requirements for the respective test efforts
• Ability to execute automated test scripts as needed
• Ability to read various system input/output files; XML, Flat, 834, 835, etc
• Must have the ability to create unique test scenarios

PREFERRED QUALIFICATIONS:
The preferred qualifications listed below reflect desired knowledge, skill, and/or experience.
Additional Preferred Qualifications:
• Various Domain experience; Health Care, Financial, etc
• Experience using Agile, Waterfall, or hybrid methodology
• Specific tools, languages and specialty skills may vary

Required Experience:
5-8 years of Professional experience in an IT related field preferably in a development or testing environment

REQUIRED EDUCATION:
Bachelor’s Degree in an IT related field or relevant work experience

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”