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Project Manager – Payment Integrity Quality Operations

Role overview

Qualifications

  • Strong follow-up skills
  • Documentation skills
  • Testing skills
  • Problem-solving skills

Responsibilities

  • Driving quality workflow improvements
  • Business testing and reporting support
  • New client workflow setup
  • Implementation activities

Key facts

Hard skills

Other skills

  • Quality Assurance
  • Problem Solving

About the company

EXL logo

EXL

IT Services & IT Consulting

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

The Project Manager – Payment Integrity Quality Operations is a hands-on individual contributor role responsible for driving quality workflow improvements, business testing, reporting support, new client workflow setup, and implementation activities. This role partners with quality leaders, audit teams, reporting, MIS, configuration, offshore quality partners, technology teams, and end users to move assigned roadmap items from intake through completion. The ideal candidate will bring strong follow-up, documentation, testing, validation, and problem-solving skills to support consistent, scalable, and efficient Payment Integrity quality operations.

  • Salary Range: $75,100 – $123,400 (based on experience, skills, and qualifications)

  • Location: 100% Remote (U.S.-based)

  • Up to 10% annual travel (for team meetings and limited client onsite engagements.)

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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