Logo for Savior Artigos Texteis Lda

Customer Service Advisor - Danish Speaker (Remote, from 12 Oct)

Role overview

Qualifications

  • Fluent Danish
  • Reasonably tech-comfortable
  • Clear, professional communication style
  • Able to stay organized when handling multiple cases

Responsibilities

  • Resolve issues efficiently without cutting corners on quality
  • Respond to customer questions across phone, chat, and/or email
  • Keep internal systems and case notes accurate and current
  • Recognize when something needs escalating versus resolving directly

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We're working with an employer in Athens to fill a Customer Service Advisor position for their Danish market.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

  • Relocation support available

Your Responsibilities:

  • Resolve issues efficiently without cutting corners on quality
  • Respond to customer questions across phone, chat, and/or email
  • Keep internal systems and case notes accurate and current
  • Recognize when something needs escalating versus resolving directly

Requirements:

  • Fluent Danish
  • Reasonably tech-comfortable - happy learning new internal systems
  • Clear, professional communication style, written and verbal
  • Able to stay organized when handling multiple cases at once

Relocation Package:

  • 2 Weeks hotel accommodation + Flight ticket (inside the EU)
  • Airport Pickup
  • Real Estate Agency fee

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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