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Outsourced Project Operations Manager

Role overview

Qualifications

  • 5+ years of experience managing complex, end-to-end project operations
  • Strong knowledge of KPI tracking, SOP development, and enforcement
  • Proven ability to manage multi-site projects and maintain client relationships
  • Project Management Professional (PMP) certification is required

Responsibilities

  • Oversee projects from initiation to completion, ensuring full lifecycle documentation and regular progress reporting
  • Serve as the primary point of contact for clients and manage multi-site move operations
  • Assist in hiring, onboarding, and direct management of project team members and site leads

Key facts

Hard skills

Other skills

  • Quality Control
  • Team Leadership
  • People Management

About the company

Iron Mountain logo

Iron Mountain

Information Services & Data Providers

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts. Visit www.ironmountain.com for more information.

Company details

Company typeLarge
IndustryInformation Services & Data Providers
Company size10001

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Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dynamic and experienced Outsourced Project Operations Manager to join our Operations team. In this role, you will be responsible for leading multi-site physical move operations, maintaining complete chain-of-custody protocols, ensuring compliance with federal security and quality standards.


What You'll Do

In this role, you will:


  • Lead End-to-End Project Execution & Governance: Oversee projects from initiation to completion, ensuring full lifecycle documentation, regular progress reporting, and adherence to master schedules, throughput targets, and operational SOPs.
  • Drive Multi-Site Operational Execution: Serve as the primary point of contact for clients and internal leadership while managing multi-site move operations, enforcing master schedules, and meeting throughput targets and SLAs.
  • Build & Lead Operational Teams: Assist in hiring, onboarding, and direct management of project team members and site leads

What You'll Bring

The ideal candidate will have:

  • Experience: 5+ years of experience managing complex, end-to-end project operations, including team hiring, personnel management, and operational reporting.
  • Functional Expertise: Strong knowledge of KPI tracking, SOP development and enforcement, chain-of-custody protocols, inventory reconciliation, Quality Control Plans (QCP), and federal security standards.
  • Proven Capabilities: Proven ability to manage multi-site projects, lead team members, maintain client relationships, and deliver structured project documentation and leadership updates.
  • Certifications: Project Management Professional (PMP) certification is required.
  • Must be able to pass a Federal Clearance

What We Offer ( Benefits):


  • Salary details: $125,000 base salary + 5% target annual bonus
  • Location: Remote in the United States
  • Full Health and Dental Benefits starting on the first day of employment.
  • Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program
  • Flexible paid time off and holidays to support work–life balance.

Ready to bring your Project management expertise to a team built on trust and innovation? Apply today to take the next step in your career with Iron Mountain


Reasonably expected salary range: $107,500.00 - $143,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Outsourced Services

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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