Logo for PCB Connect Group

Inside Sales

Role overview

Qualifications

  • Previous experience in customer service, order administration, or inside sales
  • Fluent in Spanish
  • Strong written and spoken English skills
  • Based in Spain or Portugal

Responsibilities

  • Order Management — receiving, registering and following up on customer orders and ensuring accurate delivery information
  • Customer Support — providing professional service via phone and email, answering questions and assisting customers
  • Sales Support — generating quotes, managing order-related documents and supporting salespeople with various tasks
  • Administration — update CRM and ERP systems, update customer data and ensure documentation is accurate and up-to-date

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Detail Oriented

About the company

PCB Connect Group logo

PCB Connect Group

Electronic Equipment, Instruments & Components

Welcome to PCB Connect Group – your trusted partner in printed circuit boards. Our journey began in 2004, and since then, we have grown into one of the industry's leading suppliers, driven by our core values that prioritize making a difference, embracing flexibility, providing global availability with a local touch, fostering transparency, and focusing on sustainability. Services – We Make a Difference: When you choose us, you're not just getting circuit boards; you're getting a team of experts who take ownership and act swiftly and effectively to ensure your success. Flexibility – Your Needs, Our Solution: Our can-do mentality drives us forward in a world that never stops changing. We don't believe in limitations; we believe in finding the right solutions for your PCB needs. Availability – Global Partner With a Local Presence: Our strategically placed regional businesses in 17 countries offer you a tailored, personalized experience that perfectly aligns with your PCB supply chain needs. Transparency – Crossborder Communication: We are committed to providing the most transparent PCB purchasing process, ensuring you are informed at every step. You can focus on what matters to your organization, knowing that our secure processes are tirelessly working for you. Sustainability – Long-Term Focus: Our commitment to sustainability extends beyond environmental concerns. It encompasses a long-term focus that builds stable, high-quality solutions for your PCB needs and continuously driving improvements to enable possibilities for your business to thrive. If you are ready to experience the PCB Connect difference, we invite you to contact us through our website. Whether you have inquiries, require technical assistance, or want to explore partnership opportunities. Our user-friendly contact page allows you to reach out to us effortlessly; https://www.pcbconnectgroup.com/contact/

Company details

IndustryElectronic Equipment, Instruments & Components
Company size51-200

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Job description

About PCB Connect

PCB Connect Group is one of the largest companies in the global trade of printed circuit boards (PCBs). We are present in 18 countries and have approximately 130 dedicated and experienced employees. The head office is located in Järfälla, Sweden, where we have functions such as management, sales, marketing, logistics, IT, finance and technical support. PCB Connect supplies printed circuit boards to a vast number of companies in the electronics industry worldwide. The company is privately owned. Even if we have partner factories in many countries, the majority of the PCBs we sell are produced in China, where we also have our own office and company. More information is available on our website: www.pcbconnectgroup.com

About the role

Spain or Portugal (Remote) | Contract / Consultancy Assignment

We are now looking for a service-oriented and structured Inside Salesperson for our Spanish and Portuguese market. You will work closely with our local sales team, and the role is based on remote work on a consultancy basis. You are passionate about working closely with our customers and supporting the local sales team in their daily work. The role is operational and is well suited to someone who enjoys order administration, customer contact, and maintaining control of the entire process from RFQ to order.

Your responsibilities

  • Order Management — receiving, registering and following up on customer orders and ensuring accurate delivery information.
  • Customer Support — providing professional service via phone and email, answering questions and assisting customers.
  • Sales Support — generating quotes, managing order-related documents and supporting salespeople with various tasks.
  • Administration — update CRM and ERP systems, update customer data and ensure documentation is accurate and up-to-date. Also includes other various tasks related to customer support.

Your background and profile

  • We believe you have previous experience in customer service, order administration, or inside sales, or have completed relevant studies and are looking to start your career in this field.
  • Experience from the PCB and/or Electronic industry is an advantage but not a must.
  • You are communicative, meticulous and thrive in a role with many customer contacts.
  • You have a professional and solution-oriented way of working.
  • You like structure, order and satisfied customers.
  • You speak and write fluent Spanish
  • You possess strong written and spoken English skills.
  • You are based in either Spain or Portugal.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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