Senior Director - Health Outcomes Liaison - Oncology National Accounts

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. 

Purpose:

The demand for high quality health economic and outcomes research (HEOR) and real-world evidence (RWE) to support drug development, health technology assessment/access decisions, product differentiation, and clinical decision making continues to increase. The purpose of the LVA Health Outcomes and Medical Engagement (HOME) team is to accelerate equitable patient access and transform healthcare delivery through the execution and communication of bold, high impact science. We are looking for talented, energetic, creative, diverse, influential, and collaborative team members to join our team.

The Health Outcomes Liaison (HOL) embodies this purpose by serving as the medical and HEOR interface between Lilly and population-based decision makers (PBDMs) including payers, health systems, research institutions, and policy makers in the United States. The HOL role answers customer questions with clinical evidence, HEOR, and RWE to support formulary access and pathways/guidelines decisions impacting millions of patients. The HOL is acutely attuned to therapeutic evidence gaps, understands environmental trends, and anticipates stakeholder evidence needs. The HOL also works cross-functionally to provide external insights to influence strategy- particularly the HEOR/RWE research agenda. The HOL role is a key component of meeting customer needs and improving patient outcomes for Lilly.

Primary Responsibilities:

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

The Sr. Director - HOL role is dynamic given the complex and ever-changing US healthcare system, continuous innovation in the medical and pharmaceutical industry, and advances in health information technology and real-world data. This is especially true of some of the largest and most influential payer and system accounts in the US. Our HOL senior directors are the field medical and HEOR point of contact for these stakeholders, providing evidentiary support while also enabling collaborations that improve patient outcomes, accelerate equitable patient access, and transform healthcare delivery. In addition, the HOL senior directors play a pivotal role in shaping our research plans, championing the voice of the customer to influence strategic choices, and overall leadership across the team and organization. In all circumstances it is incumbent upon the HOL senior director to conduct their activities in compliance with relevant procedures and from a medical perspective independent of commercial influence. Key activities in this role include the following:

Customer Engagement

• Independently cultivate and manage relationships with PBDMs , acting as the primary point of contact and collaborating closely with other field roles to ensure a cohesive and aligned approach to stakeholder engagement
• Proactively deliver and leverage scientific and value evidence and education (e.g., trial data, RWE, HEOR including observational research, comparative effectiveness, and pharmacoeconomic data) to build and sustain engaging, long-term relationships with PBDMs ensuring their needs are met across the portfolio
• Synthesize, communicate, and translate complex information packages and/or data into transparent, relevant, objective, and actionable insights, fostering trust and long-term engagement with PBDMs by addressing their strategic needs and supporting informed decision-making related to formulary access and pathways / guideline decisions across portfolio. 
• Develop and execute the medical/scientific and value strategy collaborating with internal and field-based medical and commercial partners to deliver exceptional customer experiences.
• Provide deep medical /value expertise tailored to the needs of health system stakeholder including opportunities for clinical optimization or collaboration on medical topics. 
• Proactively utilize and tailor new relevant content to strategically meet and anticipate PBDMs medical and value needs, demonstrating expert knowledge on the latest trends and population health data to enhance decision-making and foster continuous collaboration.

Evidentiary Support & Innovative Collaborations

• Develop and maintain deep knowledge of clinical, analytic, environmental, and account-level considerations to facilitate mutually beneficial research collaborations, value-based arrangements (VBAs), and other enterprise-level partnerships.
• Create opportunities to build partnerships to co-create evidence and drive improved patient outcomes across healthcare systems & payer/PBM network including research collaborations, value-based arrangements, and real-world data partnerships.
• Regularly share customer insights, evidence gaps, environmental trends, and stakeholder evidence needs internally to influence evidence generation, dissemination, and asset strategy.
• Support in developing account engagement plan, providing input on scientific and value topics.
• Build proactive, medical/scientific and value relationships that lead to innovative collaborations.

US Healthcare System & Environmental Expertise

• Maintain deep content knowledge regarding therapeutic drug classes, clinical/disease state information, Pharmacoeconomics/health outcomes, formulary management, technology assessment/value frameworks, quality measures, health policy expertise and the ability to utilize available research, and to synthesize, communicate and translate that evidence.
• Serve as an expert resource for PBDMs and internal partners on a broad set of medical topics including relevant disease states and therapeutic landscapes, HEOR and RWE, value-based care, the payer perspective, and value assessment in the US.
• Stay on the cutting edge of emerging science, environmental trends, healthcare policy, and regulatory actions relevant to US population-based decision-makers.

Leadership

• Lead across the HOL team and broader business to consistently elevate the performance of others and drive innovation and new capabilities to bring additional value for customers.
• Serve as a coach and mentor for teammates and colleagues.
• Champion the voice of the customer and the HOL team through high cross-functional engagement and influence
• Leverage expertise on the customer, portfolio, and healthcare landscape to shape VEO and broader medical strategies.

Basic Qualifications:

•  Bachelor’s degree in a scientific or health field
• Minimum 5 years of experience in health science or health outcomes related roles

Additional Skills/Preferences:

• Advanced degree (PharmD, MD, PhD, MS, MSN, MPH) in a scientific or health related field with 5+ years of relevant experience in health science or health outcomes
• Relevant experience in data analytics and/or HEOR research/application
• Experience and expertise in the treatment or management of relevant therapeutic areas.
• Deep understanding of the US healthcare system, US population-based decision makers (including national payers), and their evidence needs.
• Ability to analyze and effectively communicate study findings on a range of clinical and scientific and value evidence and education topics including real-world data analysis and interpretation.
• Strong comprehension and communication skills, both written and verbal, including the ability to translate and present complex scientific information in a clear, concise manner.
• Experience working with or supporting PBDMs.
• Track record of coaching, influencing, and driving strategic initiatives
• Demonstrated expertise in HEOR (including observational and pharmacoeconomic research) and value assessment which may include experience using real-world data, AMCP Dossiers, FDAMA 114, and pharmacoeconomic models.
• Extensive experience and success in self-managing priorities and multi-tasking projects
• 5+ years of experience in field-based customer-facing roles in industry (e.g., medical, clinical development, government affairs, HEOR, managed care, sales)
• Demonstrated leadership.
• Proven ability to obtain results and drive impact across multiple stakeholders/functions.

Additional Information:

• The position is field based in the US with the potential for periods of high travel (50%+) required.
• Ability to use field-based electronic or other communication tools for all aspects of the job is critical.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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