IT Quality & Test Lead

CTG is seeking an IT Quality & Test Lead for our client.

Type: Contract
Job Title: IT Quality & Test Lead
Location: Remote (must support Eastern Time)
Pay Rate: $32.00–$35.00 hourly
Work Hours: M-F, 8 am–5 pm Eastern Time; occasional flexibility for global collaboration

Description

The IT Quality & Test Lead supports enterprise IT projects as a subject matter expert in software development lifecycle (SDLC) practices, quality assurance, and testing across Agile and Waterfall environments. This role leads quality planning, manual testing coordination, defect management, and automated performance testing.

Working closely with Project Managers, business stakeholders, developers, analysts, testers, and vendor partners, the successful candidate will ensure quality requirements, testing evidence, compliance controls, and release-readiness activities are addressed throughout the project lifecycle. Strong leadership, meeting facilitation, communication, analytical skills, and attention to detail are essential.

Responsibilities

• Serve as the SDLC and QA subject matter expert for assigned projects using Agile, Waterfall, and iterative delivery methodologies.

• Lead quality planning and incorporate acceptance criteria, testing requirements, quality checkpoints, control checkpoints, and release-readiness activities into project delivery.

• Develop and maintain SDLC/Quality Plans, Test Plans, Test Approaches, test schedules, quality documentation, metrics, and testing evidence.

• Ensure QA deliverables are accurate, complete, timely, and aligned with established standards.

• Apply applicable regulatory and compliance requirements, including SOX controls, throughout the project lifecycle.

• Maintain audit-ready project repositories containing quality artifacts, testing evidence, control evidence, traceability, and required approvals.

• Facilitate peer reviews, quality inspections, test kickoff meetings, and daily defect reviews.

• Lead and coordinate system, integration, regression, performance, and user acceptance testing (UAT).

• Define testing scope, strategy, timelines, test cycles, entry and exit criteria, and success metrics with functional and technical teams.

• Coordinate readiness of test environments, testing tools, test data, monitoring, and user access.

• Guide technical and business resources in developing test scenarios and scripts.

• Manage the defect lifecycle, including intake, triage, prioritization, tracking, reporting, retesting, and closure.

• Collaborate with technical, functional, vendor, and business teams to investigate defects, identify root causes, and coordinate resolution.

• Assess and communicate the impact of project changes on testing scope, schedules, quality, and execution.

• Facilitate performance testing discovery sessions and develop test strategies, scenarios, workload models, and execution plans.

• Create, maintain, and execute OpenText LoadRunner performance and load test scripts using Virtual User Generator (VuGen), including parameterization and correlation.

• Configure and execute performance test scenarios, monitor results, identify bottlenecks, and coordinate remediation and retesting.

• Report quality metrics, test status, defect trends, compliance status, risks, and readiness assessments to project teams and leadership.

• Support Project Managers with quality schedules, stage-gate presentations, documentation, and tracking of project risks, issues, and dependencies.

• Escalate quality, compliance, SDLC, testing, and audit-readiness concerns to appropriate stakeholders.

Qualifications

• At least 5 years of experience on enterprise IT project teams, with demonstrated quality assurance and test leadership experience.

• Strong knowledge of SDLC methodologies, including Agile, Waterfall, and iterative approaches.

• Experience leading manual testing, UAT, and defect management across IT and business teams.

• Hands-on OpenText LoadRunner experience, including VuGen scripting, parameterization, correlation, scenario configuration, execution, monitoring, and results analysis.

• Experience coordinating automated performance and load testing.

• Working knowledge of regulatory and compliance requirements, including SOX controls, as applicable to IT projects.

• Strong meeting facilitation, analytical, critical-thinking, and problem-solving skills.

• Proven leadership, collaboration, and conflict-resolution skills.

• Ability to manage multiple assignments, prioritize workload, and work independently with limited supervision.

• Excellent written, verbal, presentation, and stakeholder communication skills.

• Ability to adapt to a fast-paced, changing environment.

• Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Teams.

Preferred Qualifications

• Experience with OpenText ALM/Quality Center and LoadRunner Cloud.

• Experience with Planview tools, including AgilePlace, ProjectPlace, and Portfolio.

• Power BI report creation experience.

• Familiarity with GitLab, Confluence, and other Agile collaboration tools.

• Experience with additional automated testing tools and processes.

• Project management, Scrum, or Agile certifications or training.

• Familiarity with AI tools and agents.

• Interest in developing broader project management skills.

To be considered for this opportunity, please apply directly through our website by clicking the link below.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.