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English Agent

Role overview

Qualifications

  • Fluency in English (spoken and written)
  • Strong communication skills
  • Ability to work independently in a remote environment
  • High level of commitment, attention to detail, and reliability

Responsibilities

  • Own the end-to-end lifecycle of conversational agents, from requirements gathering to production deployment, ensuring alignment with business objectives.
  • Monitor agent performance and analyze user interactions to identify gaps and drive continuous optimization.
  • Collaborate with cross-functional teams (AI, graph creators, QA, and clients) to ensure smooth workflows and timely issue resolution.
  • Lead testing and quality assurance of conversational flows, validating accuracy and readiness for deployment.

Key facts

Hard skills

Other skills

  • Quality Assurance
  • Communication
  • Detail Oriented
  • Reliability

About the company

Cypher Coders logo

Cypher Coders

Software Development

Our focus is on getting kids ready for a successful future. Already, 67% of new jobs in STEM are in computing, and the importance of technology in industry is only going to increase.Our award-winning coding curriculum helps to get children future-ready by not only teaching them how to code, but also developing core skills such as creativity, communication and collaboration.We use creative themes to deliver a fun and unique learning experience - making coding more engaging and accessible for children, and to help them understand the role that technology plays in science, industry, art, architecture and much more.All of our lessons include a topic and a project from one of our themes, to teach the students a little more about the world around them, and to help trigger their curiosity and imagination. Our Stem.org accredited curriculum is designed to teach a firm foundation in computer science, above and beyond what children learn in school.We give children a methodical and cumulative education that builds their skills in coding, communication, collaboration, creativity and flexibility.From 6-12 we ensure every child learns at a pace that’s right for them, in a range of coding languages, and they are rewarded with certificates at each level. Our creative themes add excitement, interest and relevance to computer science subjects to help kids engage and enjoy coding.

Company details

Company typeStartup
IndustrySoftware Development
Company size11 - 50

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Job description

Vezloo is Hiring: English Speakers (100% Remote)

Vezloo is currently looking for English-speaking professionals to join our growing team. This is a fully remote opportunity offering a stable work schedule and the chance to work within a collaborative and dynamic environment.

Key Responsibilities:

  • Own the end-to-end lifecycle of conversational agents, from requirements gathering to production deployment, ensuring alignment with business objectives.
  • Monitor agent performance and analyze user interactions to identify gaps and drive continuous optimization.
  • Collaborate with cross-functional teams (AI, graph creators, QA, and clients) to ensure smooth workflows and timely issue resolution.
  • Lead testing and quality assurance of conversational flows, validating accuracy and readiness for deployment.
  • Support client onboarding and implementation, while documenting processes, updates, and operational guidelines.
  • Ensure timely delivery of tasks in line with quality standards, while maintaining strict data confidentiality and compliance.

Work Conditions:

  • Work Location: 100% Remote
  • Working Days: Monday to Friday
  • Days Off: Saturday and Sunday
  • Working Hours: 10:30 AM to 6:30 PM (including a one-hour break)

Requirements

  • Fluency in English (spoken and written)
  • Strong communication skills
  • Ability to work independently in a remote environment
  • High level of commitment, attention to detail, and reliability

Benefits

  • Paid Time Off
  • Work From Home
  • Competitive salary based on experience.
  • Opportunities for professional development and exposure

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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