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Director of BI and Growth

Role overview

Qualifications

  • Hands-on D2C retention experience with a track record of building and scaling lifecycle programs at a high-growth subscription business.
  • Strong analytical skills and fluency in retention metrics including cohorts, LTV, payback period, and churn.
  • Experience with subscription and replenishment models, ideally in telehealth, supplements, or another consumable category.
  • Experience operating in regulated categories, with the judgment to move quickly while navigating legal, compliance, and clinical requirements.

Responsibilities

  • Audit and improve Enhanced’s data infrastructure, sources, pipelines, and reporting.
  • Build a single source of truth for core metrics including revenue, CAC, contribution margin, LTV, retention, and churn.
  • Build self-serve dashboards providing daily visibility into performance by product and channel.
  • Develop and improve marketing measurement, including attribution and incrementality testing.

Key facts

Hard skills

Other skills

  • Team Leadership
  • Collaboration
  • Problem Solving

About the company

US Enhanced Personnel logo

US Enhanced Personnel

Staffing & Recruiting

US Enhanced Personnel is a national direct hire and skilled contract labor staffing firm. We’re known for connecting great people with great jobs to ensure job seekers and companies can reach their goals. Our mission is to find and select the best candidates for a given role, using our expertise and personalized approach to deliver top-tier service to both sides of the hiring process. We are dedicated to providing personalized staffing solutions that empower job seekers and drive business success. By understanding the unique needs and aspirations of both our clients and candidates, we strive to create meaningful connections that foster growth, innovation, and excellence in the workforce. Our commitment to integrity, quality, and continuous improvement ensures that we remain a trusted partner in the journey towards achieving professional and organizational goals. Whether you’re a professional seeking new employment or a business needing talent, we’re the team to help. We use in-depth interviews and an intimate understanding of company culture to ensure our matches succeed. Our networking abilities are beyond compare. We excel by using a variety of platforms and innovative prospecting techniques that go beyond reviewing resumes. See the difference when you work with us.

Company details

IndustryStaffing & Recruiting
Company size51 - 200

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Job description

Join the Movement

At Enhanced, we believe optimal health shouldn't be complicated, expensive, or reserved for the few who can afford a team of specialists. Our mission is to give everyone the opportunity to live Enhanced. We believe everyone should have access to the tools, insights, and support they need to look better, feel better and be the best version of themselves.

We're building a company that sits on science-backed supplements which cut through industry noise and deliver real, measurable results. No gimmicks or fads, just what actually works, made accessible to everyone.

We're a team of doctors, athletes and passionate operators driven by curiosity and a genuine obsession with human performance. If you're excited about building products that help people become the best version of themselves, we'd love to have you on the team.

About You

  • This role will be responsible for establishing and leading Enhanced’s business intelligence and analytics function — defining the strategy, building the infrastructure, and developing the insights that drive smarter decisions across the business.
  • This is a highly hands-on and entrepreneurial role. You’ll design analytics programs, select and implement tools, and translate complex, multi-source data into actionable insights across performance, product, marketing, and operations. As Enhanced scales, you’ll also build and mentor a team and help embed data-driven thinking into the company’s culture.

What You’ll Do

  • Audit and improve Enhanced’s data infrastructure, sources, pipelines, and reporting.
  • Build a single source of truth for core metrics including revenue, CAC, contribution margin, LTV, retention, and churn.
  • Build self-serve dashboards providing daily visibility into performance by product and channel.
  • Develop and improve marketing measurement, including attribution and incrementality testing.
  • Build cohort, LTV, profitability, and forecasting models to support growth and investment decisions.
  • Partner with Marketing, Finance, Operations, and Product to turn data into actionable business decisions.

You Bring

  • Hands-on D2C retention experience, with a track record of building and scaling lifecycle programs at a high-growth subscription business.
  • Strong analytical skills and fluency in retention metrics including cohorts, LTV, payback period, and churn.
  • Experience with subscription and replenishment models, ideally in telehealth, supplements, or another consumable category.
  • Experience operating in regulated categories, with the judgment to move quickly while navigating legal, compliance, and clinical requirements.

Must Have Requirements

This role is based in the UK. Must reside in the United Kingdom.


Compensation: $165,000-$280,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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