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Entry-level Payroll Delivery Associate (Danish-speaker)

Role overview

Qualifications

  • Fluency in Danish and English
  • Excellent verbal and written communication skills
  • Customer-facing experience in a B2B environment preferred
  • Appetite to grow their career in the European / Global payroll sector

Responsibilities

  • Support Managers with client management, ensuring all information is accurate and provided on time
  • Provide support and guidance for all implementations and go-lives
  • Provide daily functional support to the teams to successfully deliver payrolls
  • Responsible for the maintenance of the Client Solution workbook

Key facts

Hard skills

Other skills

  • Communication
  • Detail Oriented
  • Problem Solving
  • Teamwork

About the company

Strada logo

Strada

Human Resources Services

With over 30 years as a global people, payroll, and technology leader, Strada specializes in removing complexity to simplify workforce management. With solutions designed and built with people at the center, we deliver accuracy and confidence at scale.​ With 1,400 customers in over 180 countries, we have the expertise to help organizations move forward ... Wherever you are on your transformation journey, Strada is with you every step of the way.​ Strada. From Pay to Possibility™.

Company details

IndustryHuman Resources Services
Company sizeUnknown

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Job description

Position: Entry-level Payroll Associate, Denmark

Location: Spain (fully remote) / Granada (hybrid)


Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.


With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.


It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.


To learn more about us, visit stradaglobal.com


Summary: 

Here lies an opportunity for motivated candidates fluent in Danish to join a global leader in payroll delivery services and HR technology. You will be given the training, development and skills to launch your career in this space. We are seeking candidates who have excellent communication skills in both English and Danish (Spanish not required) and an appetite to develop their career in payroll delivery.


The successful candidate will be responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise to support a selection of clients in Denmark.

Main Responsibilities: 

  • Support Managers with client management, ensuring all information is accurate and provided on time .
  • Provide support and guidance for all implementations and go-lives.
  • Provide daily functional support to the teams, to support the successful delivery of payrolls.
  • Responsible for the maintenance of the Client Solution workbook. 
  • Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs) and other process documentation.
  • Ensure and Sign Off System Maintenance Testing. 
  • Support the review of the Statement of Works before its shared with the Client to ensure it's fit for purpose.  
  • Responsible for the resolution of Technical/Functional issues escalated from the team. Ensuring all system issues/defects are reported correctly and tickets are logged with the necessary detail and evidence so that Application Services and/or Products can investigate.
  • Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes.  
  • Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed. 
  • Ability to recognize and deal appropriately with sensitive and confidential information.
  • Support Management with the resolution of client escalations, along with lessons learned.  

Requirements:

  • Excellent verbal and written communication skills.
  • Fluency in Danish and English.
  • Appetite to grow their career in the European / Global payroll sector.
  • Customer-facing experience in a B2B environment preferred.

What we offer:

  • Health Insurance (optional).
  • Life Insurance.
  • Flexible Compensation Plan: FCP products include Restaurant, Transportation, Kindergarten and Training.
  • Work from home allowance.
  • Interesting career development opportunities within company.

#LI-Remote


Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.


Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.


Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.


Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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Marcus Rivera

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